High scenic views, rooms were a comfortable size, bed was mediocre but suitable. Staff were very polite, and the fusion pizza from the restaurant was excellent. Had a breakfast option, and it was a nice menu to choose from.
Laundry was $5/kg wash & fold, so good choice as they are 30 mins from La Fortuna.
Wifi was spotty to almost nonexistent in the room, but lobby/restaurant /deck was okay.
The guard dogs were very receptive to guests also.
Taking safety measures
Booking.com
First, Daniella, the girl at the front desk, was very helpful from the beginning by answering all of the questions that I had for her, via emails. Fermin, the hotel manager, actually picked us up at the airport and took us on the 3 hour trip to the hotel, stopping at a restaurant for us to grap a bite. Fermin & Daniella really took care of us the whole week by setting up our adventures and transportation, sometimes taking us themselves. Daniella surprised me by decorating our room (we had a Junior Suite) for my birthday. The restaurant, Fusion, was very good, as was our favorite waiter, Jordy. We had breakfast every day and dinner most nights, our favorite menu item being the Jalapeno Steak (delicious). The Junior Suite was perfect (only complaint was the dogs barking across the street). No thrills but it was roomy and we loved the outside patio overlooking the volcano. Would recommend this hotel (especially the Junior Suites) to anyone.
Hola Rhonda y Kevin, fue un gusto conocer y servirle a tan lindas personas, gracias por su visita a nuestro hotel y estamos para servirle.
Fermin Ramirez C
Hotel Castillo del Arenal Very nice hotel with amazing views to the arenal volcano, El castillo is a small town away from la fortuna and the touristic area, ost of the activities like zip line, sky walk and other stake place in el castillo,
Lovely views and nice clean rooms, El castillo is about 15 miles from la fortuna, The road is on very nice conditions, We did it easily with a regular car, There are many things to do in the area, The sky park is just a few minutes off the Hotel
A very nice hotel run by a costarican family, Nice atmosphere and great views, We had one of the junior suites with direct view to the arenal volcano and the lake, The front desk was very helpful with activities in the area.
Junior suites has the best views to the arenal lake and the volcano, king and single bed, nice working hot water and A/C, the hotel is settle around very nice gardens and forest, We got to see a lot of birds and monkeys.
