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Traveller rating
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All reviews junior suites very nice hotel great view included breakfast onsite restaurant nice and clean rooms spent four nights lake views castillo volcano hill cabin monkeys tourist
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Reviewed 21 November 2019

First, Daniella, the girl at the front desk, was very helpful from the beginning by answering all of the questions that I had for her, via emails. Fermin, the hotel manager, actually picked us up at the airport and took us on the 3 hour trip to the hotel, stopping at a restaurant for us to grap a bite. Fermin & Daniella really took care of us the whole week by setting up our adventures and transportation, sometimes taking us themselves. Daniella surprised me by decorating our room (we had a Junior Suite) for my birthday. The restaurant, Fusion, was very good, as was our favorite waiter, Jordy. We had breakfast every day and dinner most nights, our favorite menu item being the Jalapeno Steak (delicious). The Junior Suite was perfect (only complaint was the dogs barking across the street). No thrills but it was roomy and we loved the outside patio overlooking the volcano. Would recommend this hotel (especially the Junior Suites) to anyone.

Room tip: We had a Junior Suite on the 2nd floor overlooking the volcano. Perfect.
Date of stay: November 2019
    • Location
    • Cleanliness
    • Service
Thank Rhonda E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fermín Andrés C, Gerente at Hotel Castillo del Arenal, responded to this reviewResponded 3 December 2019
Google Translation

Hola Rhonda y Kevin, fue un gusto conocer y servirle a tan lindas personas, gracias por su visita a nuestro hotel y estamos para servirle.

Fermin Ramirez C

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2019

Hotel Castillo del Arenal Very nice hotel with amazing views to the arenal volcano, El castillo is a small town away from la fortuna and the touristic area, ost of the activities like zip line, sky walk and other stake place in el castillo,

Date of stay: November 2019
    • Value
    • Sleep Quality
    • Service
Thank Powers556633
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 September 2019

Lovely views and nice clean rooms, El castillo is about 15 miles from la fortuna, The road is on very nice conditions, We did it easily with a regular car, There are many things to do in the area, The sky park is just a few minutes off the Hotel

Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
Thank Lawrence223
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 September 2019

A very nice hotel run by a costarican family, Nice atmosphere and great views, We had one of the junior suites with direct view to the arenal volcano and the lake, The front desk was very helpful with activities in the area.

Date of stay: September 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank 01Gilbert2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 August 2019

Junior suites has the best views to the arenal lake and the volcano, king and single bed, nice working hot water and A/C, the hotel is settle around very nice gardens and forest, We got to see a lot of birds and monkeys.

Date of stay: July 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dwaynec3410
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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