We have made many trips to Orient Beach and on this trip we decided to rent Caribbean Rivera #4 as the pictures showed a very spacious unit within walking distance to the beach. The unit is very nice and well maintained. Unfortunately please beware, this unit is not safe, nor is it secure. We reported a plumbing issue to the property managers, Magali and Gaele and they stated they would open the unit for the plumber. That evening the plumbing issue was solved, but $500 was missing from our locked room safe. Obviously, someone has keys to not only the unit, but a master key to open the safe. We felt very unsafe in the unit after this happened and we did move that evening to another location. We reported the robbery to Magali and she simply told us to stay in the unit and would not help us at all. Who would stay knowing someone has keys to the door and the safe? We received no help at all from Magali and we had to find a new place to stay on our own.
I feel very sorry for the property manager, as the unit is very nice, well maintained and in a great location. But if you are not safe, nothing else matters. And if no one will help you when you have a problem, then why stay in this unit.
We stayed here for two weeks and thoroughly enjoyed the townhouse and it's location on Orient Beach. The full kitchen, living area, outdoor patio and balcony made us feel as though we were living in paradise. We had access to a community pool -- very quiet -- and were only a 2 minute walk to La Playa for our beach chairs.
You can see the ocean from the upstairs balcony and hear the waves at night. The master bedroom had a very comfortable bed and a private sink and shower. If you have guests in the other 2 bedrooms there is another, separate sink/shower -- but the toilet is shared.
The two week rental included housekeeping every 4 days - with new linens, towels and beach towels. The washer and dryer were a great bonus if you need a quick wash done.
We had a minor issue with the kitchen sink -- it was very slow to drain. I called the property managers and let them know - and it was fixed the same day. Magali and Gael were available for any questions so we always felt that we had someone to contact if needed.
We had a great experience staying here on the island and would definitely consider it again.
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