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Shearwater Cottages
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Reviews (44)
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3 - 8 of 44 reviews
Reviewed 21 April 2016

Room was nice and comfortable, facilities were pretty good especially the pool for kids. The restaurant was hit and miss as far as consistency goes but prices were reasonable but the service needs improving no water offered and trying to remove plates before meals were finished.

  • Stayed: April 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank LA143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Classic H, Guest Relations Manager at Shearwater Cottages, responded to this reviewResponded 22 April 2016

Many thanks for taking the time to post your review. We love it when our guests have such a great experience during their stay with us. We also really appreciate your comments on the restaurant and we have passed your feedback directly on to our resort management team. We look forward to welcoming you again at Shearwater Cottages.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2016

The rooms looked nothing like in the pictures. This place is good for a short stopover but not for a long stay. The wi-fi didn't work for the first two days of our stay but on telling the staff they made an effort to fix it asap. Laundry services are free so that's a plus. The bed was comfy but the room lacked character and was dull. The couch was old.

Room Tip: Rooms closer to the laundry have stronger wi fi signals.
  • Stayed: March 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank SiddieMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Classic H, Guest Relations Manager at Shearwater Cottages, responded to this reviewResponded 21 March 2016

Thank you for taking the time to post your review. We really value your feedback. We have passed on your feedback to our team as it enables us to continually improve the experience that we provide for our guests. We look forward to welcoming you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2015

only one night in family room here and 6 nights in adjacent shearwater resort(Classic holidays management)
excellent location on golf course,2 indoor pols, tennis court,restaurant, bar, 3 minute walk to long beach then river mouth.
central position for touring to cradle mountain, latrobe, tasmazia,stanley,devonport, launceston

  • Stayed: December 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank ian w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Classic H, Guest Relations Manager at Shearwater Cottages, responded to this reviewResponded 3 January 2016

Thank you Ian for taking the time to post your comments, we are delighted you enjoyed your stay with us and we hope to see you return in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2015

A nice private group of cottages. We had the largest one with 4 adults sharing. It had everything you would need and the staff make such a fuss over you and your needs. Absolutely spotless clean. The only problem is when the staff clean or work in the area they talk non stop so we were often woken up by this. Also our double bed did not have two back legs and they had just put bricks there; we could not work out over the week why our bed was slopping worse. When management was told we did not even get an apology or discount.

Room Tip: View your room on the net before booking and make sure you get what you booked for.
  • Stayed: October 2015, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Lorns1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Classic H, Guest Relations Manager at Shearwater Cottages, responded to this reviewResponded 28 December 2015

Thank you for taking the time to post your review. We really value your feedback and we are happy that you enjoyed your stay with us. We have passed on your feedback to our team as it enables us to continually improve the experience that we provide for our guests. We look forward to welcoming you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2015

We actually stayed at the resort. The reviews tell you that the resort is in need of refurbishing. We were happy with our room. It was clean and bright and has a little balcony looking out over the golf course. The kitchen was great and with shops nearby we were able to eat quite cheaply.
We didn't use the facilities but many of the families did. The indoor pool was always full of excited children and the BBQs were used on a regular basis.
We were greeted warmly and had everything explained to us. Every room had its own car space so no fighting for spots at night.
The wine shop on site was great. There was a range of restaurants across the road as well as an IGA supermarket.
We were able to plan our daily tours from here in our hired car very easily. It has a great central position.
The only disappointing experience for us was the meal we had the first night in the restaurant. Our order was taken fairly quickly by a friendly waitress. We then waited 50 minutes to be served. When it arrived, the food was ordinary to say the least. Others around us didn't seem to unhappy so perhaps we just chose the wrong meals. We didn't eat there again.

Stayed: September 2015
Thank cressa_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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