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“Amazing staff ”
Review of The Stanley Gate

The Stanley Gate
Ranked #26 of 157 Restaurants in Ormskirk
Certificate of Excellence
Price range: US$ 8 - US$ 53
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 6 April 2018 via mobile

I don’t usually write reviews but felt I had to. Today I visited the Stanley Gate with my grandad who has dementia it was the first time I’ve took him out by myself since his diagnosis. The staff Katie and Christie were incredible very attentive and lovely. My grandad got lost coming back from the toilet and he was helped back by one of the girls linking him made me emotional how lovely she was, he was clearly upset she was very discreet and put him at ease.
Food was lovely too
Thank you so much Katie and Christie xx

1  Thank charl_tg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant P, Manager at The Stanley Gate, responded to this reviewResponded 7 April 2018

WOW!! What a great way to start the day reading this. We come to work and do this job for families like you and it means the world when we can go that little extra and it doesn't go un-noticed. The ladies on duty were raving about how lovely your Grand dad is and he made their day meeting him.
we all hope to see you both again real soon
Take care
Grant

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Reviews (822)
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132 - 136 of 824 reviews

Reviewed 2 April 2018

We all really enjoyed the lovely food and relaxed atmosphere. There was good choice on the menu and the food was well presented. The service was friendly and prompt for such a busy day. Overall another excellent visit.

    • Value
    • Atmosphere
    • Service
    • Food
Review collected in partnership with Chef & Brewer
1  Thank JWa1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant P, Manager at The Stanley Gate, responded to this reviewResponded 4 April 2018

Thank you so much JWa1963 for this lovely review. It great to hear that even when busy the team have still delivered. Hope you had a brill Easter and look forward to welcoming you again soon
Grant

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Reviewed 31 March 2018 via mobile

Visited on Good Friday and was sat and served really quickly. The food was great and everything was well presented and we enjoyed the meals a lot - especially the desserts. The staff were all very friendly and our waitress Becky was very welcoming and social into making sure we had everything and that our meals were perfect.
5 stars from us, would definitely come back.

Thank Culture763840
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant P, Manager at The Stanley Gate, responded to this reviewResponded 1 April 2018

Thank you so much for this great review. The feedback we have been getting recently has been so positive and really makes the team's day. Becky has been a star recently with her name popping up a fair few times recently.
Hope you had a great easter and look forward to seeing you again soon
Grant

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Reviewed 31 March 2018 via mobile

I visit this pub/restraunt every few weeks and always get great, consistent meals. What isn’t consistent, however, is the service that you recieve. Very hit and miss. They do a deal on friday for £7 fish... however when you order it they charge you the normal full price of £10.89! After ordering 4 of these dishes, this adds an extra £15.56 onto the bill. Which could pay for another visit at this pub. Not happy and will most likely not be visiting again, if i do I’ll keep an eye on the bill!

Thank Lucy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant P, Manager at The Stanley Gate, responded to this reviewResponded 31 March 2018

Hi Lucy S, thank you for taking time to us feedback on your recent visit. The offer with the fish and chips is on every Friday and is something that is taken off automatically by the till and we have no way of changing this so surprised you was charged the original price. The only way the price changes back to full price is if you've used a voucher on the bill such as gourmet society card or Tesco vouchers?? If this isn't the case please get in touch so I can look into this as you should have been charged £7.
Hope this helps
Regards
Grant

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Reviewed 30 March 2018 via mobile

Great interaction with the staff, having a laugh with our waitresses Christy and Becky. The food was excellent and the bill was reasonable

Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant P, Manager at The Stanley Gate, responded to this reviewResponded 31 March 2018

Thank you Sadjim for the lovely review. I cant wait to show this Christy and Becky they will be made up.
Look forward to seeing you again soon
Grant

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