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All reviews one night double bed no frills minutes walking distance shopping mall short stay rooms are clean public transport hotel is located tv basement ikea cost highway europe train
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Reviewed 15 October 2018

Pros:- Location is pretty good. Not too far away from Basel (~15 mins). A Coop & Shopping Center next to it so that you can buy food or supplies. Behind the Shopping Center such that there is almost no noise.Cons:- Paid parking: For a location so far away from the city, I have no idea why the parking is paid.- No heating: This was a huge disappointment. The AC blows cold air. No temperature dial.- Uncomfortable and dirty beds: stains on beds, cobwebs on the walls, dead insects hanging from the ceiling.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Alper A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Odile S, Manager at Ibis budget Basel Pratteln, responded to this reviewResponded 16 October 2018

Good day,
 
We thank you very much for taking the time to write to us after your stay at the ibis budget Basel Pratteln and deeply regretting that the services provided did not meet your expectations. We apologize for the inconvenience caused.
 
The ibis budget will do everything in its power to provide you with the best possible service quality during your stay. Your opinion is therefore of greatest interest to us.
 
Of course, we will take the necessary measures to bring the services of the hotel to the quality standard defined in our quality charter.
 
Your comments help us to correct mistakes and give us the opportunity to regain your trust. We thank you very much for that.
 
With kind regards
 
Your ibis budget Basel Pratteln.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2018 via mobile

Very bad customers service says free parking but they charge you room no towels bed sheets dirty shower hair on the floor bad bad how can staff call there guests liers please explain I guess they need more training

Date of stay: October 2018
Trip type: Travelled solo
Thank Gino S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2018

Ibis budget hotels in all of the Europe strongly keeping of their standards. You may always found clear and modern room. Working plumbing in the bathroom. Clear bedclothes. But, for example, the same room in other parts of Europe will be cost 60-70$ and in Switzerland it will be cost 110-120$.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Andriy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Odile S, Manager at Ibis budget Basel Pratteln, responded to this reviewResponded 10 September 2018

Good day,
 
We thank you very much for taking the time to answer our questionnaire after your stay at the ibis budget Basel Pratteln.
 
The ibis budget will do everything in its power to provide you with the best possible service quality during your stay. Your opinion is therefore of greatest interest to us.
 
We hope to see you back soon in one of our hotels.
 
With kind regards.
 
Your ibis budget Basel Pratteln.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018

Rooms were very cramped, not good, location not ok. did not enjoy my stay. Breakfast place was too small, not interesting, room service not ok. Overall attitude of the hotel was too uncomfortable. This is not even value for money.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank JAYANTIVARMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Odile S, Manager at Ibis budget Basel Pratteln, responded to this reviewResponded 9 August 2018

Good day,
 
We thank you very much for taking the time to write to us after your stay at the ibis budget Basel Pratteln and deeply regretting that the services provided did not meet your expectations. We apologize for the inconvenience caused.
 
The ibis budget will do everything in its power to provide you with the best possible service quality during your stay. Your opinion is therefore of greatest interest to us.
 
Of course, we will take the necessary measures to bring the services of the hotel to the quality standard defined in our quality charter.
 
Your comments help us to correct mistakes and give us the opportunity to regain your trust. We thank you very much for that.
 
With kind regards
 
Your ibis budget Basel Pratteln.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

A few minutes from Basel and the border. Ideal stop for us on a haul to and from Italy. Parking a little limited and it's a 5 minute walk to the nearest restaurant... McDonalds. Quit location buto close to motorway for a quick getaway.

Date of stay: June 2018
Trip type: Travelled with family
Thank julespet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Odile S, RECEPTION at Ibis budget Basel Pratteln, responded to this reviewResponded 27 June 2018


Good day,
 
We thank you very much for taking the time to answer our questionnaire after your stay at the ibis budget Basel Pratteln.
 
The ibis budget will do everything in its power to provide you with the best possible service quality during your stay. Your opinion is therefore of greatest interest to us.
 
We hope to see you back soon in one of our hotels.
 
With kind regards.
 
Your ibis budget Basel Pratteln.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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