Excellent property,I had a wonderful experience at the misty Lake resort.good customer service and good food options.I recommend this Resort to anyone who visit munnar with family,friend etc.cleanliness of the room and property is excellent.have swimming pool to chill out.special thanks to Reservation Manager Mr.Abhijith ,he is provides us a great deal for 2 days and he was a good guide and supported me like a good behaviour person and it was the best experience l've ever had with the best staff who helped me and was available 24/7.

We had 2 nights stay in this property, a little far away from munnar town and the approaching road is horrible. That's all that is negative for this resort. Everything else is just so beautiful n peaceful. The check in process was smooth, service was very good n timely.

We planned a surprise B.Day for one of our member, a hotel boy did all the arrangements, with proper decoration n setup, special mention for him named Arif.

Their restaurant staff also need a special mention called Bipin, very attentive n always there to oblige to our requests.

All in all we had a nice stay, highly recommended. if you can just ignore the distance from town n approaching road

We had a very bad experience at Misty lake Resort, Munnar. We had a room booked (by Name Mr.Vijay Soma sawant) for 25th & 26th April,2022 through The Fly Creative Online P. Ltd.

There were staff as manger Mr. Shrikumar & Marketing Manager Mr. Shashikumar. They allot us Room No.101 which was having no ventilation, no privacy, getting suffocated in the room. They denied our request to allot us another room. Both of them were non co-operative & had the attitude that they don't bother because they had already been received full amount in advance for the room booking. ( Attitude was like "If you need, you will go at room no.101,otherwise search yourself any other hotel nearby").

As our flight from Mumbai to Cochin would leave early in the morning, we left our home at 04.00 hrs. at Mumbai.

Then about three hours later they gave us another room. Till we were sat outside (mosquito was there in large numbers.). No one even asked us drinking water / tea within that 3 hrs. waiting.

The staff at this hotel don't have any kind of hospitality, so be careful when booking a room at this hotel..

Mr. Vijay Soma Sawant, Mumbai.