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All reviews pleasant trip munnar town badminton court surrounded by trees natural beauty munnar trip very nice experience main road room service is two days food quality breakfast and dinner morning walk restaurant staff valley view room approach road camp fire
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Reviewed 2 October 2017

First of all like to mention that all staff very well behaved and co-operative. Property is bit remote and trying to facilitate 3 star amenities which hope will get in future. But no one will regret. Perfect place to relax. Breakfast was good. Will recommend this hotel

  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank SekharB35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stride2014, Director of Sales at Misty Lake Resort., responded to this reviewResponded 30 October 2017

Dear Sir,

First of all let us place our sincere thanks for staying with us during your holiday to Munnar, the queen of Hill stations.

Your candid feedback will help us to further strengthen our efforts in providing the best of facilities and services to our guests. These are the words we wanted to keep very close to our heart and improve further to provide each and every guest a taste of Real Munnar Hospitality

Thank you once again for the nice words of appreciation.

With Warm Regards

Sudhish A Nair

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017 via mobile

The extra star is for the restaurant and the staff (although the food was quite expensive!)
From the outside the rooms looked really good and in a peaceful location. However, upon entering you are faced with mould and damp everywhere. The walls and ceiling were absolutely covered in mould. The bed sheets were beyond damp - we had to take them off and dry them as it was so uncomfortable to even lie on.
There is hot water but it lasts somewhere between 1 and 10 minutes. Couldn't figure out what made the difference!
The tops of the rooms are mirrored glass so every morning we had birds flying into it and attacking their reflection. Not a complete disaster but we saw 2 dead birds beneath the windows so they really should address this as it is preventable.
If they sort out the extreme mould and begin to address the damp (I know it's tricky in such a wet area) then it would be infinitely better.

Stayed: September 2017
Thank laura a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stride2014, Director of Sales at Misty Lake Resort., responded to this reviewResponded 30 October 2017

Dear Sir

First of all let us place our sincere thanks for staying with us during your holiday to Munnar. we were pained to know that we could not come up to your expectation during your stay with us and could not offer you a better room. As you are aware the amount of Rain we had during this monsoon, we had a tough time maintaining the standard we always wanted to achieve. Due to the wet condition we could not carryout our usual maintenance which we do with regular interval forcing certain damp areas in the cottages.
However we have taken utmost care in providing the best of facility to all our guests and all the linen were regularly changed and washed not compromising on the cleanliness part.

Having said all the above we would like to reiterate our commitment towards excellence and promise you to address each every point you have mentioned.

Thanking you and looking forward to host you again in the near future

With Warm Regards

Sudhish A Nair

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Reviewed 23 September 2017 via mobile

Location,. room facilities, food quality and behavior of attenders was excellent... All sightseeing of munnar was awesome..... Thank uhhhh "make our moments...." for such a memorable tour..... Thanks again..

Stayed: September 2017, travelled as a couple
Thank palivivek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stride2014, Director of Sales at Misty Lake Resort., responded to this reviewResponded 30 October 2017

Dear Sir,

Thank you very much for the excellent word of appreciation to Misty lake and of course "Make Our Moments"!

it is indeed a great pleasure to know that we could come up to your expectation and able to provide a best HoneyMoon resort in Munnar.

Thank you once again for the excellent words of appreciation.

With Warm Regards

Sudhish A Nair

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017

Great trip for couples and family.food and stay was excellent.nice place to visit in summer.travel lovers can choose this place. staffs are so good and comfortable.had great experience. i love to have tea in this place.

Room Tip: neat and tidy always.keep it up
  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank rubavathy r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stride2014, Director of Sales at Misty Lake Resort., responded to this reviewResponded 30 October 2017

Dear Sir

Thanks for the appreciation and good words of encouragement.

We are delighted to know that you have enjoyed our hospitality and facilities and especially the special tea served by our team.

Thanking You and invite you again to have a nice cup of tea with Misty lake Resort in the near future.

With Warm Regards

Sudhish A Nair

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Reviewed 18 September 2017 via mobile

Awesome experience! Food can be improved ,a bit costly too. Go for fish curry, Malabar Biryani, Hyderabad Biryani. Room was close to perfect, great lighting. Friendly staff. The roads leading to the hotel is a bit bumpy.

Stayed: September 2017, travelled as a couple
Thank ILANCHEZHIYAN m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stride2014, Director of Sales at Misty Lake Resort., responded to this reviewResponded 30 October 2017

Dear Sir

Thank you very much for the nice words of appreciation and we are delighted to know that you enjoyed staying with us at Misty Lake Resort.

We know that we are bit interior but we too know that we are the rare one who can provide you the best Of Munnar Experience. The road are bit bumpy but we are on course to correct it even though it is not fully in our hand.

Thanks again for the nice words and looking forward to host you again at Misty lake Resort

With Warm Regards

Sudhish A Nair

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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