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All reviews ameyoko market excellent location minute walk family room necessary amenities japanese breakfast cleaning staff spent nights definitely stay here again jr station train tokyo elevator lines narita zoo
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Reviewed 16 September 2012

We booked a double room for the 2 of us & I'm glad we spent the extra money. Our corner room had windows on 2 sides (1 of the sides had a glass door & large windows leading to a small balcony). The Lawson was our stop for breakfast (yogurt, juice, rice balls) which allowed us choice (you can have breakfast at the hotel). The location was close the alleyways near the Ueno station & we enjoyed wandering to dinner at night. No need to cross any big streets because you go up an escalator to pedestrian walkways over the wide roads nearby. We also had wireless computer access (& we were on the highest floor). Print off the directions because you will need a picture of the adjacent building in order to find the hotel from the Ueno station.

Room tip: Expect a very tiny room for 2. Suggest upgrading to the double room.
Date of stay: August 2012
  • Trip type: Travelled as a couple
    • Value
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5  Thank SeaStarHarmony
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
UenoTouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this reviewResponded 20 September 2012

Dear Guest,

Thank you very much for taking your time to write a review.
We are very glad to hear you found the place superb and our personnel efficient and our hotel affordable.
Thank you for coming to Japan in summer when it is very humid and sticky.
Hope you enjoy rest of the year and hope to see you soon in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2012

The location is convenient and the price is good. It's just a 2-minute walk from the Ueno Station, which has the JR Yamanote, Ginza and Hibiya lines. There's a Lawson convenience store a stone's throw away and several restaurants around. The area is quaint and peaceful. Unless you desire to be in the thick of the action, this is a nice place to go back to after a crazy day out.

You can walk to Ueno Park through the station and get to some major attractions in a few stops, such as Asakusa, Akihabara and Skytree. Central Tokyo areas like Shibuya, Shinjuku and Harajuku are 25 to 30 minutes away on the subway.

The economy double room is very small but comfortable, clean and well-equipped. The size is not a problem for us at all. Service is good and the staff are helpful and friendly. There's free wi-fi on every floor too. We enjoyed our stay and would recommend this hotel.

Date of stay: August 2012
  • Trip type: Travelled as a couple
    • Value
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1  Thank honeyoshun
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
UenoTouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this reviewResponded 1 September 2012

Dear Guest,
Thank you so much for taking your time to write the review.
We are so glad that you found the location and the price good.
It is good to hear that you found the service good and the staff helpful.
Comments such as yours motivate us so much.
Thanks again and we will try to always offer helpful and friendly service.
Best Wishes and hope to see you soon!

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Reviewed 5 August 2012

The only is nice and located in a good area. The only little issue I had was rooms were small, and sometimes it was hard to fit especially in the bathroom. However, in Japan everything was so expensive, so for that price I would definitely stay there again. The staff is very friendly and helpful, so I recommend it.

Date of stay: July 2012
  • Trip type: Travelled with friends
    • Value
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    • Sleep Quality
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Review collected in partnership with Easytobook.com
1  Thank Rony M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
UenoTouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this reviewResponded 25 August 2012

Dear Guest,
Thank you very much for your reveiw.
We are glad you liked the location and found our staff helpful and friendly.
We have taken note of your comments and will try to improve them.
Thanks again and hope to see you soon at our hotel!

Report response as inappropriate
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Reviewed 4 August 2012

The hotel has some good aspects, friendly staff, central but relatively quiet location if it wasn't for those darn beds. Their impression of "Western style" is softer than cotton balls and gave both my wife and I the worst back pains ever. After 2 nights we decided to sleep on what little floor we had in our room and that really tarnished the whole experience.

Date of stay: July 2012
    • Value
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    • Rooms
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1  Thank RobinHoese
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Touganeya, Front Office Manager at Ueno Touganeya Hotel, responded to this reviewResponded 13 August 2012

we are very sorry for making you unpleasant experience.
we should have checked the quality of bed regularly.
It was unworthy of our hospitality.
Again, very sorry for the inconvenience we have caused to your precious time.
we will make sure it does not happen again.

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Reviewed 23 July 2012

Our positive impression of Ueno Touganeya started before we'd even arrived in Ueno. In our booking correspondence via email, we'd asked for directions on walking to the hotel from the JR train station. They not only gave us good directions, but even kindly offered to pick us up from the station if we couldn't find the way. And that was even before we'd paid anything for the room!
From the website description, we'd expected small rooms, but the walkway just inside the door turned out to be not too narrow. There was probably enough space there to open a suitcase and even tiptoe around it. Having experienced the narrow rooms in Hotel Gracery Sapporo, we were somewhat relieved that we could actually open our luggage properly for once!
That being said, don't expect a big room. Everything is super-compact, as it usually is in Tokyo. The bed is probably not even a full queen-size one, but that was okay with us. The desk was a reasonably good size (considering the compactness of the room), and there was a minibar, small kettle and tea sachets. Internet access is free via a LAN cable in the room; if you don't have a laptop, there are two terminals at the lobby that are free to use. Toiletries were from Shiseido, and there were toothbrushes and razors, but nothing else, if I recall correctly. The bathtub was short but very deep, so you have to be agile enough to clamber in to use the shower. The room was small and simple, but well-maintained and comfortable, so no complaints there.
The front desk staff spoke reasonably good English, and one of the girls speaks English really well. We had no problems with checking in and out. Full payment is made at check-in. They willingly kept our luggage for us because we had a late flight back home.
Location-wise, the hotel is an easy 5 minute walk from Ueno JR station, and under 10 minutes walk to Keisei-Ueno, the station where you board the skyliner to get to Narita airport. It costs 2,400 yen, and the journey takes 46 minutes. Worth it for the smooth, uncrowded ride that takes you right to the airport with no fuss at all. You can buy the tickets on the spot, but we chose to book ours the day before, in case they got sold out. Do check the timings if you have a late flight out, as I think the last Skyliner leaves at about 5.45pm daily. For those who want to cycle, there is bicycle rental for just 200 yen in the basement opposite Takeya (the purple-coloured buildings that house a mammoth discount shop), which gets you a decent bicycle from 6am-8pm. Really cheap. Ask the hotel staff how to walk to Takeya, which is a destination in itself. It only takes about 10 minutes and it has some great souvenirs and snacks for the people back home. I walked to Takeya only intending to look for a notepad, and landed up spending 3 hours and buying my lunch from there (they sell bentos and have quite a fantastic food section)!
There are shops all around the hotel, so finding stuff to buy is never a problem. Ameyoko Street, well-known for its Asian dried goods and cheap shoes and toiletries, is under 10 minutes' walk away. For breakfast, check out Doutor, a local chain of cafes. They serve up a ham & cheese sandwich + good coffee for just 380 yen. There's a nice branch just 5 minutes' walk away which the staff recommended us.
If you want to get to Asakusa, walk to the Keisei Ueno station where you can take the Panda shuttle bus to Asakusa and back for free. Check with the hotel staff for more details and the timings. And Akihabara is only a couple of stops away on the JR line. Ueno's a good, central location - not quite as frantic as Shinjuku, but there's sufficient buzz and distractions to keep you occupied for a couple of days, at least.
It was so easy to walk back to Ueno Touganeya after a night out. We loved that it was conveniently located (near to the trains, shops and food!), yet on a quiet (without being creepy or unsafe) street that was away from the noise. If you stay there, you'll know what I mean :) For that price, it was excellent value for the room that we got and the hotel's fantastic location.

Room tip: Our semi-double room was the same size and had the same-sized bed as the more expensive double room listed on their website. The only difference is that the double room has been remodelled and looks more modern. I'd prefer to save the money and just opt for the semi-double, as it's still comfortable enough. We got rooms 310 (semi-double) and 410 (double) which were quiet, as they were at the end of the corridor, far away from the lift. Room 310 had no view though - it faced a stone wall, which didn't bother us, as we didn't spend a lot of time in the hotel room.
Date of stay: July 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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5  Thank startr3k
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
UenoTouganeyaHotel, Front Office Manager at Ueno Touganeya Hotel, responded to this reviewResponded 28 July 2012

Thank you so much for the compliment and for the feedback.
We are very glad to hear from you.
It is very interesting to know that you liked the bicycle rent.
We will try to tell the customers about the bicyle rent from now on.
Japan is so humid and burning hot these days.
Hope you have a great summer and hope to see you again in Tokyo, Ueno Touganeya Hotel!!

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