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“Cool hotel, great service”
5 of 5 bubbles Review of Park Hyatt Tokyo

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Park Hyatt Tokyo
Ranked #1 of 81 Hotels / Ryokan in Shinjuku
Certificate of Excellence
Los Angeles, California
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Cool hotel, great service”
5 of 5 bubbles Reviewed 20 June 2012

The reception when you arrive at the hotel is outstanding. Warm, sincere, personal. Everything is very stylish and modern. The lounge and library are spectacular. Unfortunately the view out the Fuji side is uninspiring, we were there six days and never saw Fuji through the haze, just the fairly monotonous view of western Tokyo. City view rooms might have been better. The room is nicely appointed, but not particularly comfortable for hanging out and relaxing; there are chairs and a desk but very cold when the AC is on and hot when its not. But presumably you're not in Tokyo to sit in the hotel room. The bathroom similarly nicely appointed but felt cramped and not very private (pocket doors) compared to high-end properties elsewhere. And everything is expensive---food, drinks, spa---but it's Tokyo, so maybe that's expected. The walk to Shinjuku station is about 15 min, not bad, but a little far for quick trips. There is a shuttle to the station periodically throughout the day but it drops off at the north end of the station so can still be a hike to catch some of the lines. But the bottom line is the service is world class, the staff could not be more constantly, consistently accommodating and eager to serve.

Room Tip: Fuji view, wasn't. Probably depends on the weather.
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  • Stayed June 2012, travelled as a couple
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1 Thank Skieyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (337)
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English first
Paris, France
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 17 June 2012

Park Hyatt is a great and expensive hotel. It is at the top of a 3 towers building with a wonderful view on Tokyo. The entry hall at the top of the 1st tower is great and serve a free flow of tea and canapé at the afternoon for a fix price. The rooms are nice but nothing really special for the price. The swimming pool and fitness area are perfect. With the little touch that make the difference, they borrow you the swim glasses...
There are 3 restaurants, we tried the New York where was shut Last In Translation. It is not a Japanese restaurant but the food is really good, the view on Tokyo gorgeous and the deco cozy.
The breakfast is also at the level of the hotel really good.
A great but pricy experience, not sure it worthes sleeping there more than 1 night to enjoy the view. You can also go to the restaurant to enjoy it.

Stayed May 2012, travelled as a couple
Helpful?
Thank DavyParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
90 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 15 June 2012

I enjoyed everything about this hotel from the moment of arrival. I don't know how they knew it, but I was greeted by name when I got out of the taxi. The reception desk and concierge are on the 41st floor and very, very stylish. The service was impeccable and nothing was too much trouble. The rooms are fabulous and the gym and spa are second to none. Breakfast is excellent in terms of choice and quality. The New York Grill is very good with stunning views and a great jazz band the night we were there. The location is good as it has the space of Shinjuku Park nearby but is only a short walk from Shinjuku station which is the gateway to anywhere in Tokyo. It is expensive but you most definitely get what you pay for. I will go back at the first opportunity.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chelsea159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
174 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 371 helpful votes
5 of 5 bubbles Reviewed 14 June 2012

Something very exciting about this Hotel! Warm reception area, well stocked liquor shop & stunning cake shop and restaurant at sky high anyone will die for! Excellent service! What more you can ask for?

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank amoga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 11 June 2012

This hotel has appeared in numerous rankings and is often regarded as one of the top 100 hotels worldwide. Even though I was not a big fan of the room design, everything else was perfect. The staff is excellent (the concierge managed to get us last minute tickets for a sold-out baseball game) and all rooms and restaurants have spectacular views of the city. It is definitely not the cheapest hotel, but you will get good value for your money.

  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tom101cz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Tokyo

Property: Park Hyatt Tokyo
Address: 3-7-1-2 Nishi Shinjuku, Shinjuku 163-1055, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Shinjuku
#1 Family Hotel in Shinjuku
#1 Luxury Hotel in Shinjuku
#1 Spa Hotel in Shinjuku
#1 Business Hotel in Shinjuku
Price range (per night): ₹ 30,371 - ₹ 67,934
Hotel Class:5 star — Park Hyatt Tokyo 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Park Hyatt Tokyo Hotel Shinjuku
Hyatt Hotel Shinjuku
Hyatt Tokyo
Shinjuku Hyatt
Park Hyatt Tokyo Shinjuku

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