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“Great Hotel In Shinjuku!”

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Keio Plaza Hotel Tokyo
Ranked #8 of 83 Hotels / Ryokan in Shinjuku
Certificate of Excellence
Reviewed 1 March 2012

Stayed here in mid of Feb 2012.

Location: Don't expect the hotel just next to Shinjuku Station but very fairly (5-8 minutes) and enjoyable walking distance as lots of restaurants, convenient stores, shopping arcades and cafe along the way.

Room: Plaza premium room just fabulous and Superb comfort. In room facilities more than adequate, free cable Internet (use Apple Airport Express to turn it into WIFI, speed in great even), being on high floor, the view is blocked by higher Tokyo Metropolitan Gorvernment Twin Towers Building, otherwise, it is breathtaking.

Facilities: swimming pool closed during winter. Gym room is just sub-standard compare to other 5 star hotel. Lots of restaurants and bars but never try it out as outside one seem more attractive.

The concierge service is always very professional. Luggages always take very good care by them from and to airport. Hotel itself is the destination of seat-in-coach service from Narita and Haneda airport.

  • Stayed: February 2012, travelled as a couple
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Thank Jeck_Ting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,025 - 2,029 of 4,069 reviews

Reviewed 29 February 2012

Upon entering the arrival hall, at Narita Airport after clearing customs, just approach the airport limousine bus counter. there's a direct bus to Keio Plaza. If you miss the bus and do not wish to wait, you can choose one going to Shinjunku Station, which is just a few minutes walk away.
Bus ride is 3,000 yen per pax and takes about 1.5hrs subject to traffic conditions.

Check in was smooth and efficient. You need to ask for a portable wifi router if you intend to use wifi in the room (wifi's real slow, i ended up using the lan cable).

I stayed here twice within a week. 1st room was on smoking floor. Not a good ideal. Size is good. Room is old but well maintained. 2nd room was non-smoking and on the south wing and you can see Mt Fuji on a clear day :o) . The size is bigger and room seems cleaner and better maintained. For both rooms, the ammenities provided were of good quality. Even Facial cleansing foam (shiseido) were provided.

Check out : 1100hrs and they are really strict on this. always telling you that you have to pay to extend for 2 hours. manage to extend by an hour without charges.

In terms of location, it's about 300 meters from Shinjuku Station and there are loads of restaurants nearby. It's really convenient.

For those making a trip to Disneyland/world, the hotel provides free bus service (for guest). you need to make advance booking with conceirge.

In short : Good size and ideal location Highly recommended.

  • Stayed: February 2012, travelled as a couple
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1  Thank jialoong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2012

We stayed here twice on our trip to Japan, first for 5 days on arrival and again in the middle of our trip for another 6 days. On both occaisons we had 2 plaza comfort rooms, interconnecting. We were on the 32/33 floors. On clear mornings (only 2 or 3) we had the most amzing view of Mt Fuji from our window. We were directly opposite the Metroplitan Government Buildings.
The rooms were very spacious by Japanese standards, the bathrooms a good size with all amenities.Staff were discreet and rooms serviced daily to a very high standard. There are enough staff who speak English to make your stay comfortable and they were all very helpful and courteous. Concierge helped us immensly and very knowledgable. Breakfast was very good, lots of choice. Dinner pricey, but most nights we ate out due to choice close by - 5 minute walk to shopping/restaurant/bars precinct, 10 min walk to JR Shinjuku station. Perfect location with children 10 and 13 yrs . Disney Transit bus pick up location, also airport shuttle bus (quick, easy, well priced). Yamato desk at hotel managed our luggage whilst we travelled elsewhere for 3 days at end of our trip and it was airport for us 3 days later. We would definately stay here again, in fact we did!

Room Tip: Request non-smoking rooms. Interconnecting rooms are plaza comfort rooms.
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  • Stayed: October 2011, travelled with family
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1  Thank famof444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2012

We went for the plaza comfort room and were pleasantly surprised at the size of the room, quietness and great view of Mount Fuji on a clear day. Bathroom was big too, by Tokyo standards. The hotel is massive, like an airport terminal, but the staff were really helpful in making bookings for restaurants and helping out with directions. Fantastic location around 5-10 minutes walk from Shinjuku, in a quiet area of Shinjuku (still plenty of places to eat/drink around the hotel - hotel is really easy to find, just take the west exit from the station - not sure why some other people have drama with finding their way around Shinjuku station, as everything is perfectly signposted in english right to the hotel.

Room Tip: Photos of hotel rooms were very accurately represented on the website - you get what you pay for in...
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  • Stayed: February 2012, travelled as a couple
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Thank Gnome G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2012

Brilliant, worth the extra money! Having stayed in Japan on two previous trips this hotel is by far worth the money. We stayed on floors 11 and 24 (rooms 66-68 for two families of four adults and three kids) in the South Tower. Rooms were lovely, have been refurbed. Not noisy. Floor 24 was non-smoking. Ten min walk to JR Shinjuku. Plenty of places to eat in the walkway to JR Shinjuku. Walkway accessible from the side of the hotel, go to floor two which is the floor under the lobby and head towards the buffet restaurant which is right by the single width escalator. If you come out of the main tower lifts just head left. If you come out of the South Tower lifts just head to the opposite end of the hotel walking past the main tower lifts and the function room lifts. More shops/restaurants in the walkway on the opposite side of the road to the hotel. Ootoya, McDonalds, Lawsons (711 type of shop), Tenya (tempura restaurant, set including rice, miso soup, pickles, side dish and tempura was 730 yen). We converted the two seater couch in our room into a cot for our 17 month old, just brought sheet and blanket with us and faced it to the wall. Keio Plaza wanted us to co-sleep which we have never done and wasn't about to start. We did have a king size bed but more like a Queen in Australia so for those that like to co-sleep you could do it. The other family had one child and one adult in a twin room each so it worked as we were advised no interconnecting rooms. We got 30% off but still paid about $250 a night but given what we have stayed in in the past I was happy with this. Tokyo Disney Shuttle bus leaves here and Limosine Bus stops at this hotel which was a BIG reason why we chose this hotel along with the location to JR Shinjuku. We needed a hotel that meant as little walking as possible given we had three suitcases and a board bag and two kids in prams!!! Made for interesting travels. Room had a kettle type thing we could heat up a milk bottle and a bar fridge we could store milk in. Staff extremely helpful. Internet access but not wireless in our room but they provided a LAN cable. Bed was nice and firm. Rooms really warm, didn't even need air con on but wasn't so warm we needed to open a window which we have had to in the middle of winter in the past in another hotel.

Room Tip: Ask for rooms 66 - 68 on Floors 11 and 24 of the South Tower as I know they are in good condition an...
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  • Stayed: February 2012, travelled with family
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2  Thank BnKConrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Keio Plaza Hotel Tokyo

Address: 2-2-1 Nishi-Shinjuku, Shinjuku 160-8330, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Shinjuku
#5 Luxury Hotel in Shinjuku
#6 Romantic Hotel in Shinjuku
#6 Family Hotel in Shinjuku
Price Range: ₹ 14,331 - ₹ 34,330 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Keio Plaza Hotel Tokyo 4.5*
Number of rooms: 1438
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Also Known As:
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo Shinjuku

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