We first stayed here in 2012 and it was excellent in every way. We had a magnificent corner room with views on 2 sides and it was close to everything.
When we returned last year this Hotel was the obvious choice . We booked what we thought was the same corner room ( I even confirmed by email) but when we were shown to our room it was definitely not the same. Yes, it was a corner room but it had a different layout and the windows were smaller. In addition there was a large pillar in the middle of the room- definitely not our previous room!
I called the desk immediately and a lovely woman promptly came and showed us another corner room. Yes, this was the one.!
We were happy with the outcome but wonder why we weren't given the correct one in the first place.
Apart from that brief hiccup we had a wonderful stay and would choose this hotel again if we came back to Tokyo.
- Official Description (provided by the hotel):
- Welcome to Hotel Century Southern Tower, Shinjuku Tokyo Convenient Access Just 3 minute walk from the South exit of SHINJUKU Station. Trains, subways, and Narita Express Train are all located within 3 minutes. Take the glass elevator from the 1st floor foyer or 2nd floor Southern Terrace entrances up to the main lobby on the 20th floor, where we will introduce you to our selection of comfortable guest rooms. This Tokyo business hotel occupies the 19th through 35th floors. Main Lobby and reception desk are on the 20th floor. 375 guests rooms are located from the 22nd to 35th floor and offer spectacular views of the city. We have no the Porter and Room Services. However we provide self-service luggage carts instead of the bell service or porters, vending machines on each floor and a lobby shop instead of Room Service, and also compact refrigerators in each room that guests can stock with items of their choice. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Century Southern Tower Shibuya, Tokyo