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“Large, Modern, Clean rooms about 150 metres up a slight hill from Shibuya Station / Crossing.” 5 of 5 bubbles
Review of Cerulean Tower Tokyu Hotel

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Cerulean Tower Tokyu Hotel
Ranked #4 of 28 Hotels / Ryokan in Shibuya
Certificate of Excellence
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Large, Modern, Clean rooms about 150 metres up a slight hill from Shibuya Station / Crossing.”
5 of 5 bubbles Reviewed 21 April 2012

The hotel was great, easy to get to and from. 150 metres from Shibuya station and crossing. Also 1 min in a taxi with luggage to Narita Express station when leaving. Free upgrade and Wifi was 3250 Yen for 1 week... Normally 1000 Yen a day. One price for all laptops / iPhones / devices. A few restaurants at the lower floors and a large 7/11 in the building. I stay in a lot of hotels and this one was Proffesional. I booked on Agoda and got 20% off total price for 5 nights. The only bad experience was the club sandwich from room service that was soggy but the fish and chips where actually great. Not the normal English style fat feast. I asked the information desk where I could find a Redmoon wallet (hard to find) and they slipped perfect direction in English and Japanese so I could show people to a back street shop in Uneo. Great!

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 16 April 2012

Look elsewhere, this has to be one of the worst value hotels ever, the service I received at the bar and restaurant was so bad I thought I was involved in some kind of practical joke... Sadly it was not

  • Stayed April 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Porkchop19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta Georgia
Level Contributor
103 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 bubbles Reviewed 15 April 2012

As has been said by many reviewers before me, the hotel is good. It's clean, beds comfy, shower is skin peeling. The location is great; near public transportation and with many good neighbor restaurants nearby. If you are on business, it is a fine place to stay but it's expensive.

For an upper class hotel there are some things that are annoying, and these have been said before by travelers. Maybe some day Management will iste. At these rates it is discomforting that the management choses to charge a la carte for everything (internet, no complimentary tea service in room as is custom in Asia, pool). The management must be studying the practices of the US airline industry but apparently are not aware of the ire of their customers. Good grief, a tea bag costs, what ten cents? Why fleece the customer so much? There is great hoopla over energy saving and on check in the guest is asked to declare which items they do not need replaced during their stay. No matter what you check, you will consistently get clean towels and robes every day. Why bother pretending to be green? Service is very impersonal. Yes, lots of bowing. But the Concierge desk could not provide accurate directions.

I would stay here again if there was no other option but I'd prefer to go someplace where I do not feel so taken advantage of. Other than that, it's a good place.

Hint: if this is your first trip to Tokyo you may want to take the Airport Limo Bus from Narita rather than the Narita Express. The Airport Bus will take you door to door. The subway station can be a bit intimidating when you first experience it.

Also, eat in the local restaurants. There is plenty to chose from and they try to be very accomodating. The food is excellent no matter where you go.

  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank KBGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 14 April 2012 via mobile

Best view. Stylish bathroom. Best situation to city. Very clean. Kindly stuff.

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 12 April 2012

Staying next to Shibuya Station but without the crowd in a very good hotel with an amazing view and for a reasonable price. That's the Cerulean.
Ask for a Sky view room from floor 32 to the top it totally deserves it

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MellamoRojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cerulean Tower Tokyu Hotel

Property: Cerulean Tower Tokyu Hotel
Address: 26-1 Sakuragaoka-cho, Shibuya 150-8512, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Shibuya
#3 Business Hotel in Shibuya
#5 Family Hotel in Shibuya
Price range (per night): ₹ 16,720 - ₹ 29,755
Hotel Class:4.5 star — Cerulean Tower Tokyu Hotel 4.5*
Number of rooms: 411
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Also Known As:
Cerulean Hotel Tokyu
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

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