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“Good service, convenient location”

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Cerulean Tower Tokyu Hotel
Ranked #4 of 27 Hotels / Ryokan in Shibuya
Certificate of Excellence
London, United Kingdom
Level Contributor
89 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Good service, convenient location”
4 of 5 bubbles Reviewed 11 April 2012

We stayed at this hotel for 5 nights on the first leg of our Japan trip.

The location is fantastic, 5 minutes walk from key Tokyo subway station (a few stops away from the bullet train).

The service was very professional, albeit slightly impersonal. The concierge was excellent and very helpful in guiding me to great restaurants and sites. I cannot remember her name, but her assistance was commendable.

The room was a good size and perfect for what we needed.

We were craving Chinese food (my wife is a vegetarian so some good chinese vegetables) and we ate one night at the Chinese restaurant on the first floor. The food was good, but as with most of Japan, incredibly expensive.

All in all, a very good place from which to explore Tokyo and overall good value for money.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loveoftravel1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,660 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (254)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Manila, Philippines
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 8 April 2012

Stayed at the Cerulean for 7 nights to experience Tokyo city life. The hotel is located near the famed Shibuya crossing (& its shopping stores) and the JR Yamanote line subway. "Near" means a comfy 10 min walk to the crossing and subway line (via an overhead crossing). Rooms are spacious and clean, The bathroom is probably the best I have ever seen (especially the toilet with lots of electronic features). We stayed on the 32nd floor and the view outside the window is of an open cityscape. Sleep quality was good but not outstanding as the pillows provided were not comfortable.

Eating in the hotel is quite costly so going out to eat in side street restaurants (or picking up packed meals from 7-11, Lawsons) would be a better option. Food quality in all areas outside & around the hotel is very good.

The information desk of the hotel is very good (look for Tanaka San), providing answers to everything from where to go & how to get there.

Internet is not free and is available for a fee for either Yen 1k for 24 hrs or Yen 3k for more than 3 nights use. I would suggest getting the Yen 3K package for long staying guests as surfing the web would be a better option than having to watch the hotel TV whose channels are mostly in Japanese.

Bus services to and from the airport to this hotel is available and is always on time.

Good Location, Good room, good service makes this hotel worth coming back to when visiting Shibuya. It falls short of getting an excellent Rating due to the pay as you use internet service (which should be given free like other hotels).

Room Tip: If available, reserve a room on a high floor facing Mt. Fuji. On a clear day, enjoy Fuji's snow...
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TripAdvisermember37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beckenham, United Kingdom
Level Contributor
235 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 5 April 2012

This was a good hotel, very comfortable, all the typical business hotel services, large rooms with views over Mount Fuji (on a clear day and on the right side of the hotel!).

Staff speak good English and are helpful.

Good location for Shibuya Junction and walkable from the station (use the bridge to get there).

Only downsides are that the restaurant (room service) wasn't great - to be honest it was the worst teriyaki chicken I've ever had and breakfast was very expensive (EUR30).

Would definitely recommend but would also suggest the nearby excellent restaurants as an alternative to eating in the hotel.

Room Tip: Ask for a room facing Mount Fuji on a high floor for good views
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver BC Canada
Level Contributor
124 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 3 April 2012

The hotel is about two blocks from the Shibuya station - uphill, so a bit of a drag with suitcases. it's nice that ut's so tall - if you go out the wrong exit, you can usually see the hotel, even from the wrong side of the tracks.

We arrived shortly after noon and were able to check into our room early and the boxes and suitcase we had shipped ahead to the hotel were all waiting for us.

The rooms are quite large. We had a triple with a view of Mt Fuji three of four days which was stunning. The shower was great. While the toilets in the public washrooms have heated seats, the ones in the standards rooms at least don't. The carpets to the rooms and elevators was a little dirty and worn, but the overall quality of the hotel is very good.

Service, as you would expect is excellent. Perhaps not that of the MO, but still excellent.

The airport bus leaves from the basement level, and the hotel took care of making reservations, getting us the tickets, and storing our bags and getting them on the bus.

After staying in Shinjuku and Chuo a few times I highly recommend the hotel and the Shibuya area.

Room Tip: They do have triple rooms if there are three of you...
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThreeFromVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chonburi, Thailand
Level Contributor
153 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 30 March 2012

Very nice rooms. We got a corner-room in 27th floor with a fantastic view. Twin beds, very good with three seperate pillows, a sofa and a good chair in front of the window. Waterheater for tea/coffee.
The room also have a writing-desk, flat TV with a few English channels like BBC, CNN etc.
Big bathroom with separate showercabin and all the things you need.
The room was very clean.
The frontdesk-staff is very helpfull to help with the trainsystem, a help you really need.
By arrival you will have to take your luggage by yourself to the reception when you come from the trainstation as it is one floor up. It is an esculator from street-level.

Internet is not free,and, in my opinion, quite expensive!
Breakfast is not included. If you want to have it the price is around 3000 Yen.
The staff is very helpfull and polite, but receptionstaff could be friendlier. Lack of personal touch!

The hotel is nice, but pricy!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank changlek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cerulean Tower Tokyu Hotel

Property: Cerulean Tower Tokyu Hotel
Address: 26-1 Sakuragaoka-cho, Shibuya 150-8512, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Shibuya
#3 Business Hotel in Shibuya
#5 Family Hotel in Shibuya
Price range (per night): ₹ 15,548 - ₹ 29,297
Hotel Class:4.5 star — Cerulean Tower Tokyu Hotel 4.5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Cerulean Hotel Tokyu
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

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