We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Free cancellation until 27/07
Book now, pay at stay
US$ 420
US$ 195
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$ 1,000
US$ 304
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$ 252
US$ 226
Hotels.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Free cancellation until 26/07
Book now, pay at stay
US$ 196
US$ 143
Booking.com
View Deal
  • Free Wifi
  • Pool
US$ 399
US$ 271
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Free cancellation until 27/07
US$ 163
US$ 146
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Free cancellation until 29/07
Book now, pay at stay
US$ 368
US$ 275
InterContinental
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
US$ 620
US$ 396
Trip.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$ 445/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$ 271
US$ 199
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Conrad Tokyo(Minato)
US$ 462
US$ 413
Priceline
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Savings alert! 16% below average rates

The price you found is 16% lower than this hotel's average rate of US$ 493/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Reviews (1,878)
Filter reviews
1,878 results
Traveller rating
1,378
322
107
36
35
Traveller type
Time of year
LanguageAll languages
More languages
1,378
322
107
36
35
Show reviews that mention
All reviewsclub leveltallest buildinglobby loungethe entire staffbeautiful hotelfour seasonsconcierge staffhotel experienceincredible viewshigh endmount fujiin room diningroppongi areacorner suiteshopping mallroppongi stationfavorite hotel
Filter
Updating list...
228 - 233 of 1,878 reviews
Reviewed 1 July 2017 via mobile

Stunning views, perfect location and as expected, impeccable rooms and service.

Club staff and concierge were attentive and interested, and were only more than happy to help with any requests. They went above the call of duty.

Outstanding.

Stayed: June 2017, travelled as a couple
Thank Maxine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2017 via mobile

We stayed for 5 days to celebrate an anniversary and were slightly disappointed by the strong perfumed cloying odor in the halls. Rooms were very nice and service was excellent and our view from our room on the 51st floor was beautiful. Concierge was very helpful and gracious. The Breakfast buffet was good, similar quality as the top notch breakfast buffet at the Grand Hyatt but with more limited selection. The hotel is part of the high end and uncrowded Tokyo Midtown retail and dining complex. Great location and easy to get around by walking or subway.

Stayed: June 2017, travelled as a couple
Thank frograk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masato K, Manager at The Ritz-Carlton, Tokyo, responded to this reviewResponded 3 July 2017

Dear frograk

Thank you for your warm comment regarding
The Ritz-Carlton, Tokyo following your anniversary stay.

We are pleased to read you enjoyed our service and
the view from your room. However, I regret you were
slightly disappointed by the scent in the halls, it is
called “Green Citrus”, image of a Japanese Garden
(blend of green tea, lemon and rose amber).
We will share your valuable comment, thank you.

We look forward to another opportunity to serve you
when your travel plans next include Tokyo.

Best regards,

Masato J. Kominami
Hotel Manager
The Ritz-Carlton, Tokyo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2017

I have never stay in hotel like this in Tokyo, the location, staff, service and room just perfect .
the location of the hotel connected to mall and front park.
the room is stylish.
view amazing front Kuwait tower or imperial palace .

Room Tip: high floor and nice view side Tokyo tower .
  • Stayed: April 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank travelmakerkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2017

This was my third visit to the Ritz Carlton Tokyo and I have to say, the hotel, the service, the employees, even the rooms were better than EVER!! It's incredible that when you arrive at the hotel after being a return guest, it seems every employee knows your name. The level of service here is simply the best.

The room was totally equipped with everything you could ask for. The bed was super comfortable and the wi fi excellent and consistent.

The chief concierge Ms. Ito is the MVP of the hotel. I was in contact with her a month before our stay and she took care of all of our (changing) reservations, including getting us into some "you have to be known" places. Brilliant!

The club lounge has evolved into a haven. Very quiet with that wonderful view...greatly improved food services! The staff up there is beyond professional. They take care of you before you even think of it!!

A special thank you to rooms manager Hector Busto who always make our stays special.

All in all, this was the quintessential PERFECT hotel experience and I recommend staying here during your trip to Tokyo. BRAVO!!

Room Tip: All the rooms are great but obviously the higher the floor the more dramatic the view
  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Sockster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masato K, Manager at The Ritz-Carlton, Tokyo, responded to this reviewResponded 3 July 2017

Dear Sockster

It is a great pleasure knowing you enjoyed the highlights of Tokyo,
and we can't thank you enough for not only choosing to stay with us,
but also took time to share your experience here on TripAdvisor.

I would like to share your warm appreciation to Ms. Ito and Hector
and all the members of the team, thank you for remembering and
mentioning their names.

We look forward to another opportunity to serve you,
thank you once again for choosing to stay with us.

Best regards,

Masato J. Kominami
Hotel Manager
The Ritz-Carlton, Tokyo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2017

I recently stayed here with my son on our first trip to Asia. The choice was perfect for us. The location is wonderful, and so is the quality of the rooms. But what we loved the most was the sincere attention to making our stay perfect. My son has food allergies and not only did the hotel make extra efforts to modify his food, they also actually wrote a note for us in Japanese explaining his food allergy so we could show it to other restaurants when we were out sightseeing. I celebrated a birthday at the hotel and they left a lovely gift and handwritten note in the room. The housekeeping staff paid attention to how we use the room, and they modified their service to match our needs. Not only did they meet all of our expectations, but they far exceeded them. They anticipated needs even we did not anticipate and handled them proactively. This was truly a five-star experience in all regards, and even though it's one of the more expensive hotels I have stayed that it's a five star on value for me as well. You truly do get what you pay for when you stay at the Ritz Carlton, Tokyo at Midtown.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Ritz-Carlton Hotel Company
Thank christinakang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masato K, Manager at The Ritz-Carlton, Tokyo, responded to this reviewResponded 3 July 2017

Dear christinakang

Thank you so much for your warm comment regarding
The Ritz-Carlton, Tokyo following your recent visit.

I am very pleased to read you and your son enjoyed
your first trip to Asia and a five-star birthday stay with
us.

We look forward to another opportunity to serve you.

Best regards,

Masato J. Kominami
Hotel Manager
The Ritz-Carlton, Tokyo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews