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“Excellence”
Review of Grand Hyatt Tokyo

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Grand Hyatt Tokyo
Ranked #3 of 109 Hotels / Ryokan in Minato
Certificate of Excellence
Tampa, Florida
1 review
“Excellence”
Reviewed 20 April 2012

I learned about this hotel from here: http://www.exploringtokyo.com/sleep-hotels.php the service and stay exceeded my expectations. Staff were very warm, ground were beautiful. I'll definitely be returning.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kyle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,828 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (194)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Singapore, Singapore
Level Contributor
76 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 18 April 2012 via mobile


The Roppongi Grand Hyatt has retained the same high standards over the years - good size well equipped rooms (able to accommodate 2 adults and 2 kids), good onsen and pool.  Quality and far cheaper restaurants can be found in the office tower next door (note the 6th floor access from the hotel becomes the 5th floor in the office tower); drinking in the Hyatt is expensive.  Worth visiting the observation platforms and mori museum.  You trade parks for night life between the central hotels and Ropponggi (there is no good place to jog) but the Hyatt is still well situated for business and train stations.

Stayed April 2012
Helpful?
1 Thank Baidun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
218 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 15 April 2012

Stayed here for just one night (sadly) en route back to the UK after a holiday around Japan. I wish we could have stayed longer - everything about this place is perfect.

Rooms are big, full of useful gadgets and spotlessly clean. Bath/WC/Shower area is almost as big as the huge bedroom. Plenty of TV channels (in English) to flick through and in room high speed wifi provided for free.

Location is excellent as the hotel is just above the subway line. Staff really helpful even at 4 am when we checked out!

Will look forward to staying here again and hope to actually have time to use the pool this time!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vedev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Sussex, United Kingdom
Level Contributor
146 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 14 April 2012 via mobile

Great location for Roppongi hills so plenty of choice locally for shopping and restaurants. Nice touches in the hotel. Great bathrooms and duvets. Quiet inside which is great for such a bustling area. Excellent restaurants, great gym and swimming pool? Excellent customer service and the limousine bus takes you to and from airport door to door

Stayed April 2012
Helpful?
1 Thank MCP247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
47 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 12 April 2012

I've stayed at several hotels in Tokyo incl. Conrad, Peninsula and Ritz-Carlton, but the Grand Hyatt is the only hotel I've chosen to stay at for work and for fun due to great location and good value.

Room Tip: Further away from the elevator bank the better, as sound proofing is surprisingly sub-standard.
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Will S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Tokyo

Property: Grand Hyatt Tokyo
Address: 6-10-3 Roppongi, Minato 106-0032, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Akasaka / Roppongi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Minato
#3 Business Hotel in Minato
#3 Luxury Hotel in Minato
#3 Spa Hotel in Minato
#5 Family Hotel in Minato
Price range (per night): ₹ 24,630 - ₹ 56,177
Hotel Class:5 star — Grand Hyatt Tokyo 5*
Number of rooms: 387
Official Description (provided by the hotel):
An award-winning luxury hotel centrally located in Roppongi Hills, a multi-use complex housing 200 shops and restaurants, a cinema, an art museum and an observatory overlooking the city skyline. Roppongi Station is just a three minute walk away and the hotel is a 40 minute limousine bus ride away from Haneda Aiport and a 90 minute ride away from Narita Airport (charges apply). Grand Hyatt Tokyo offers ten restaurants and bars widely acclaimed for their authentic gastronomy that feature an incredible variety of international cuisine including French, Italian, American, Chinese, and Japanese sushi, teppanyaki and seasonal kaiseki fare. Enjoy al fresco dining at one of the open-air terraces or listen to live music in the chic jazz lounge Maduro. The stylish and modern rooms incorporate warm wood furnishings and Japanese aesthetics into the design and feature a spacious bathroom with an invigorating rain shower and a deep soaking limestone bathtub that allows guests to relax after a long day. In addition, the room is equipped with a flat-screen TV, a DVD player, a safety deposit box, a laptop charger, a minibar and Japanese yukata robes and complimentary mineral water is provided. Book a room with club-access for additional benefits in our Grand Club lounge such as complimentary breakfast and evening cocktails. Complimentary Wi-Fi is available throughout the hotel and guests also have access to the business center on site. Guests can find inner harmony with rejuvenating spa treatments and massages that incorporate Japanese healing traditions at the Nagomi Spa and Fitness Center or relax by the red granite indoor swimming pool. ... more   less 
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Also Known As:
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Minato
Grand Hyatt Hotel Tokyo
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Japan

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