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All reviewssouth wingmain buildingorchid barmid centuryembassy areaclassic hoteljames bondjapanese servicehealth clubhibiya lineimpeccable servicerooms are spaciousbusiness centerjapanese stylequiet areahotel guestsan excellent hotel
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Reviewed 2 March 2017

A hotel with great service - it's quite a traditional Japanese place. Great staff, nice restaurants in a good location. Has all the facilities you need including a Scottish Bar - The highlander - which has hnudreds of fine whiskies to hand

  • Stayed: February 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
宿泊統括部総支配人室, マネージャー at Hotel Okura Tokyo, responded to this reviewResponded 8 March 2017

Thank you for your stay with us and for taking the time to post a review. Thank you for allowing us the opportunity to serve you.We are delighted to hear you were pleased with our Bar Highlander. Please enjoy fish and chips like it’s made in Great Britain, as well as beers from all over the world next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2017 via mobile

Very good location, 3 min walk to the metro! Hibiya Line H5, quiet location which is a pleasure in a crazy city like Tokyo.
Perfect service! Comfortable room, well equipped
Seems to be a traditional hotel, lots of Japanese staying there during the week end.
Great place to stay

Stayed: February 2017, travelled solo
Thank annesophie1801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this reviewResponded 3 March 2017

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. It was our great pleasure to have you with us. Thank you very much for your warm comments. We are very glad that you felt comfortable and enjoyed our facilities. We hope to welcome you back again soon.

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Reviewed 16 February 2017 via mobile

Grand tradition in this hotel, no show off, only class.
A lot of Japanese guests, some wearing kimonos and various fine restaurants.
Big swimming pool and very decent, though old school, gym.
Flower deco is amazing.

Stayed: February 2017, travelled on business
Thank Christophe_JSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this reviewResponded 20 February 2017

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan.It was our great pleasure to have you with us. Thank you very much for your warm comments for our facilities and flower arrangements. We are very glad that you felt comfortable and we hope to welcome you back again soon.

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Reviewed 12 February 2017

Such a great experience to stay in this emblematic hotel. We got an upgrade to a bigger room. Staff is really focused on making you feel welcome. Linens and toiletries were very high quality. Mattress was kind of firm but definitely good quality as well. But the toiletries! Shiseido Phyto and Rose goodies! Nice green tea and well stocked fridge. Extra clean.
Hotel location is excellent, close to Kamiyacho station, Nobu restaurant is behind the hotel. Absolutely amazing stay.

Room Tip: Keep looking for a good price. We got an excellent rate. View from front of hotel is nice
  • Stayed: November 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank 2005_4_For_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
宿泊統括部オフィス, マネージャー at Hotel Okura Tokyo, responded to this reviewResponded 14 February 2017

Thank you very much for staying at Hotel Okura Tokyo and taking time to share your feedback. It was our great pleasure to have you with us at Hotel Okura Tokyo.
We are glad that you highly evaluate the services we provided. Kind comments, such as yours, are appreciated and it certainly motivates us to continue offering the best services to our guests. We hope to have the pleasure of welcoming you back in the near future.

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Reviewed 7 February 2017

It's located near several embassies including the U.S. Embassy which is across the street. Allow additional time to sightsee as the hotel is not near the major tourist attractions however getting to the subway is just a short walk and you'll be able to get around Tokyo from there. The rooms are immaculate and very well appointed and include, for example, a lovely silver tea service. This is where I stay when visiting Tokyo.

  • Stayed: November 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank The_Walker_Group
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this reviewResponded 9 February 2017

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan.It was our great pleasure to have you with us.Thank you very much for your warm comments for our rooms. We are very glad that you felt comfortable and we hope to welcome you back again soon.

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