We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful hotel. ”
Review of The Westin Tokyo

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
The Westin Tokyo
Ranked #1 of 12 Hotels / Ryokan in Meguro
Certificate of Excellence
Reviewed 12 October 2017 via mobile

Well located and beautifully appointed rooms. Traditional and with antique/Japanese decor. Executive rooms are spacious and the offers at the executive level and the buffet breakfast are plentiful. Staff is courteous and the hotel is spotless. Would definitely recommend the hotel for those staying in Tokyo for business or leisure. Restaurants are very expensive. Don’t bother. So many places to eat in Tokyo.

Stayed: October 2017, travelled as a couple
Thank Carole G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin T, Experience Specialist at The Westin Tokyo, responded to this reviewResponded 1 week ago

We are pleased that you give your many great feedbacks. We also proud of our exclusive room and service in our exclusive room. We conveniently located on JR Yamanote and Hibiya subway line. It is very perfect for business and tourist to commute to central and find many places in Tokyo. We are always welcoming you back next time in Tokyo! Look forward to welcoming you soon again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,796)
Traveller rating
Traveller type
Time of year
Language
  • More languages

15 - 19 of 1,796 reviews

Reviewed 9 October 2017 via mobile

My wife and I have stayed at the Westin Tokyo twice in the past year while I've been traveling to Tokyo on business. We love Tokyo, and always make sure we have a few extra days from my work for personal leisure time. The service and quality at the Westin Tokyo are excellent, and a great value for 30,000 yen per night. Rooms are a bit outdated, but very well maintained. I've been in large, clean and comfortable rooms both stays. Executive lounge is first class, and they now offer additional breakfast options for SPG Elite members which was a bonus. Concierge is extremely helpful getting dinner reservations in advance of your stay, or during. Many restaurants are small with limited seating so I suggest booking in advance. Hotel location can't be beat for proximity to Ebisu or Meguro train station, and also not in the middle of the hectic tourist areas. Walking neighborhoods near hotel are also great.

Stayed: September 2017, travelled on business
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin T, Experience Specialist at The Westin Tokyo, responded to this reviewResponded 1 week ago

We truly appreciate your positive feedback and glad to know you have enjoyed and relaxed of your staying with us in Tokyo. Our location attracts commuters and travelers who appreciate subtle charms over sonorous environs. Furthermore, we are grateful that you are giving your kind booking tips for our restaurants. To your thoughtful feedback and next stay, we will continue to devote more effort to provide you to have comfortable and enjoyable stay. We hope you'll find your way back to us for another trip in Tokyo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

The rooms were very nice and clean, and had plenty of space - which is a nice surprise for a hotel in the middle of Tokyo. However check-in and check-out took a lot of time due to long lines (maybe more front desk staff needed?) and it took quite a while to grab a taxi to start the day.

Stayed: November 2016, travelled on business
Thank geworfen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin T, Experience Specialist at The Westin Tokyo, responded to this reviewResponded 3 weeks ago

We are proud of our guest room size that we often receive good comments. We are happy to know that you enjoyed it. The required time for Check-in/out procedure is our challenge, we do really appreciate for your feedbacks on this. And taxi stand at hotel porte-cochere area is usually busy especially in the morning time, our concierge desk is happy to assist for making reservations. We are sorry for this inconvenience. We again thank you and wish all of us for your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

This hotel was lovely to stay at. I was there for a two week period and by the end a lot of the staff new my name and my nightly glass of wine order at the bar when I got home from work.
Staff were very accommodating, and in true Japanese style, were always willing to go that little but above and beyond. The hotel is very centrally located and within easy walking distance to restaurants, shops and bars.
The bed was comfortable, the room service was good and the bar was average stocked. Great toiletry options and if you stay for over a week they also upgrade the toiletries along with offering a few other additions such as discounted laundry, a spa pillow, flowers, yoga mat and a few other things.
The spa was absolutely amazing. I wish I had gone back but it was also very expensive. Well worth at least one visit though. I recommend late afternoon, followed by room service and an early night - what Anna amazing sleep I had that evening!
I recommend the Westin and would return. The one downside was the smell of cigarette smoke throughout the hotel. I'm told they are banning smoking indoors for the upcoming Olympics so hopefully this will help to change the culture and the smell.

  • Stayed: September 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Traveljm1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin T, Experience Specialist at The Westin Tokyo, responded to this reviewResponded 6 October 2017

Thank you for choosing us for your precious two weeks stay in Tokyo and also thank you for taking your time to share a wonderful feedback. We are proud of our Japanese style of service, Omotenashi which should be coming from our instinct. We are delighted to know that you liked them. We have well noted your comments about odor which we shared with the wider team. Thank you so much, for letting me know! We look forward to the distinct pleasure of welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

Westin Tokyo has luxurious feel to it. Rooms are spacious and very well appointed. Every detail is full of attention and Club Lounge has superb service and offerings . Definitely luxurious hotel. Only negative is that Chinese restaurant is bellow standards and quality . Menu is poorly and inaccurate with English translation . Please avoid at all costs.

Stayed: September 2017, travelled on business
Thank CDOD1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin T, Experience Specialist at The Westin Tokyo, responded to this reviewResponded 6 October 2017

Thank you for staying at The Westin Tokyo. We are glad to know that you enjoyed our service at Westin Executive Club Lounge with view! Any feedback from valuable customers are always important and helpful for us, we shared your feedback in a team as well. Looking forward to welcoming you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Meguro
Shinjuku
Hilton Tokyo
Hilton Tokyo
#4 of 83 in Shinjuku
4,542 reviews
Shibuya / Harajuku / Ebisu
Cerulean Tower Tokyu Hotel
Odaiba / Shiodome / Shinbashi
Conrad Tokyo
Conrad Tokyo
#1 of 117 in Minato
3,086 reviews
Show Prices
Show Prices
Show Prices
Shinagawa / Gotanda
Sheraton Miyako Hotel Tokyo
Ginza / Tokyo Nihonbashi
Imperial Hotel Tokyo
Imperial Hotel Tokyo
#4 of 78 in Chiyoda
2,094 reviews
Odaiba / Shiodome / Shinbashi
Park Hotel Tokyo
Park Hotel Tokyo
#7 of 117 in Minato
3,249 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin Tokyo? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about The Westin Tokyo

Address: 1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Meguro > Shibuya / Harajuku / Ebisu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels / Ryokan in Meguro
Price Range: ₹ 19,941 - ₹ 39,103 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Tokyo 5*
Number of rooms: 438
Official Description (provided by the hotel):
The epitome of immaculate Japanese service, we tailor each guest's stay with personal, instinctive, and heartfelt hospitality. Enjoy the quietness in an upscale neighborhood of central Tokyo while staying close to the heart of actions happening at popular downtown sites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood APAC, Agoda, Booking.com, Expedia, Ctrip TA, HotelQuickly and TripOnline SA so you can book your The Westin Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Tokyo Hotel Meguro
Westin Hotel Tokyo
Westin Hotel Meguro
Westin Tokyo
Meguro Westin
The Westin Tokyo Meguro

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing