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129 - 134 of 1,970 reviews
Reviewed 24 September 2017

we arrive to hotel with limousine bus service from naritha airport 90 minutes. warm welcome from luggage attendant reception very kind enough to give us Tokyo tower view room which is great. all the staff is very nice and friendly. breakfast wow super selection of the food only one thing missing no Nutella as I'm very big fan :-)
most of the time we are out of the hotel very near by Ebisu train station which covers all the destination.

Room Tip: ask for city view higher level
  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Yuliana Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin T, Experience Specialist at The Westin Tokyo, responded to this reviewResponded 3 October 2017

Dear Yuliana,
Thank you for taking your time to share your great comments of our hotel. We are glad to hear that our lobby attendant had taken good care of which we believe making you comfortable of your stay. And also happy to know that you enjoyed our breakfast at The Terrace international buffet restaurant. As you said Yebisu is one of the popular area in Tokyo where people can fulfill for their various purposes. We are looking forward to welcoming back you again in near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017 via mobile

We stayed in all types of accomodation throughout Japan but the Westin, Tokyo was without a doubt the best. The service was outstanding. We arrived at 6.00am, intending to leave our luggage until check-in later that afternoon, but the staff said our room was ready and we could enjoy an early check-in. The room was luxurious and the staff attentive. We loved the vast selection of food available at the breakfast buffet and the quality was exceptional. The location is great and just a short trip to all the major tourist spots.

Stayed: September 2017, travelled as a couple
Thank Justine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2017

This is my 8th visits with this hotel in the last 15 years and we love every bit of this hotel. Great genuine service, excellent room with beautiful view and a 10 minutes walk to the train station. A special thank you to Yamazaki-san and Matsuura-san from the club lounge and the concierge for all their help and suggestion. Mr Jack, thank you to you and your team for the warm hospitality. Looking forward to coming back for a visit again. Leo

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank le0ip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin T, Experience Specialist at The Westin Tokyo, responded to this reviewResponded 27 September 2017

Thank you for your comments and we are glad to know that your stay with us was a great one. Our hotel is located in a very nice area surrounded by calm but energetic atmosphere. We will try our best continue making our guest happy and we are happy to share your feedbacks whitin our team. We are looking forward to welcome you again for your 9th visits !

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Reviewed 14 September 2017 via mobile

Way better than I expected. It was a family trip and also our kids' first time to Japan. Hotel rooms are bigger than most of the typical Japanese hotel's. Great location walking distance to JR and subway. Also lots of shops and eateries around.

Stayed: August 2017, travelled with family
Thank Alex F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2017 via mobile

Invisted for a day, the services were excellent, I will definitely be back!
All the service staffs were very friendly, all amenities were superb.
The hotel is located near the coty where you can roam around well.

Stayed: September 2017, travelled on business
Thank Ab'd R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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