We just finished our 6 night stay at this hotel and were overall very pleased.
The service we experienced was very pleasant. Everyone was congenial and nice. The doormen always had a smile on their faces and were very quick to greet you as you entered the facilities. Also, the concierge was great. He was able to secure us reservations at the two separate, hard to get, 3-michelin-star restaurants that we really wanted to try even before we arrived at the hotel. When we did arrive, he made sure to send us a map and directions on how to get to the two restaurants since Tokyo streets are very confusing.
The room's view was incredible and during the night, my husband and I would just enjoy sake gazing out upon the twinkling lights of the city and the Tokyo sky tree. The toilet was really high tech and the bed very comfortable. The TV was huge and the room was impeccably clean. There was only one sink however and the lighting made it hard to apply make-up.
The location was really good, very close to Tokyo's metro (infact, it was right in the bottom of the hotel). It was also in walking district from great shopping and the Ginza area. Also if you like quiet, it was definitely quiet at night.
Negatives for us:
1. No free internet. I always find this insulting at this caliber and expense of a hotel.
2. Quiet area, while i realize this might be a positive for some, it was a negative for my husband and I as we enjoy going out on the town at night. When we went out at night we had to travel quite far away from our hotel and since the Tokyo subway stops running at around midnight, we had to always take an expensive cab ride home. It was usually ~$65 USD every single one way trip on the cab ride home at night from the popular "going out" areas in Tokyo. So this is something to be aware of if you are a young couple visiting Tokyo.
- Official Description (provided by the hotel):
- Mandarin Oriental, Tokyo's visionary design and award-winning service has been recognised as the epitome of sophisticated luxury in the city. Superbly located in the prestigious financial district within the historical and cultural centre of Tokyo, the first Mandarin Oriental Hotel Group property in Japan embodies the best of contemporary and time-honoured architectural splendour. The hotel features 178 luxuriously appointed guest rooms and suites, ten restaurants and bars and an award-winning spa situated within the soaring, Cesar Pelli-designed Nihonbashi Mitsui Tower. The site offers spectacular views of the city skyline while providing access to stately banquet and conference facilities within the adjacent Mitsui Main Building, a Japanese cultural-heritage property. ... more less
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- Also Known As:
- Mandarin Oriental, Tokyo Hotel Chuo
- Mandarin Oriental Hotel Tokyo
- Mandarin Oriental Chuo
- Mandarin Tokyo
- Chuo Mandarin Oriental
- Mandarin Oriental, Tokyo Japan