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All reviewshot tubherb gardenbaby alpacasbeautiful casitasindoor outdoor showertotal privacycolca canyonplunge pooltroutguinea pigssitting areaamazing propertycookery lessonthe hotel is ideally situatedenormous bathroomdressing areaprivate terrace
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Reviewed 13 September 2017

Our agent had done all our bookings, so we did not really expect anything more than a basic hotel. Oh boy! This place is special! Tucked away, overlooking the canyon and river, set on a huge property where alpacas graze freely. The gardens are manicured and there's a beautiful walk through the kitchen gardens, green houses, animal enclosures and along the cliff top overlooking the valley.
The accommodation however is next level!, it's beautifully appointed, huge and has every comfort you could wish for, including private terrace with heated plunge pool, massive bathroom, including Roman bath, inside and outside showers, full height windows to an enclosed garden, comfy sitting area and much more.

The resort offers a spa and several free activities such as a pisco sour making demo, cooking class, hand massage, llama feeding and more..
The restaurant is great and will accommodate special requests.

But it's the human element that makes this place so special, from the warm greeting at the top of the drive to the attention to all the small details. The care factor is so high.
Very special mention to Claudia, Jesus and Arascely for their exceptional care.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Deb2705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, Gerente at Belmond Las Casitas, responded to this reviewResponded 14 September 2017

Dear Deb2705,

Thank you very much for such a complete and very nice review. Your comments are very important to us and i will share it with all the staff.

We are glad to know that you enjoyed your stay with us.

Best regards,

Aldo Del Campo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017 via mobile

I have never had any hotel show consistency in the way all staff care to ensure that your stay is remarkably good. The accommodation standard is sensational with your own outside heated spa pool, large rooms as incredible ensuite and walk through robe. There are also complimentary activities such as cooking class, cocktail making, fishing,head massage and more.

Stayed: September 2017, travelled as a couple
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, Gerente at Belmond Las Casitas, responded to this reviewResponded 13 September 2017

Dear Mark M,

Thank you for choosing us during your visit to Colca Canyon and for taking the time to write us this nice review on TripAdvisor.
We are glad to know that you enjoyed your stay with us. I will share your review with all the staff.

Hope to welcome you back soon.

Best regards,

Aldo Del Campo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017 via mobile

I recently visited Peru for a 6 day trip frequenting mostly Belmond properties.
On a previous visit to Peru I had not managed to visit Colca Canyon which therefore was a priority this time.
I booked the Presidential Casita which comes with an outdoor whirlpool.
While I visited during summer, due to elevation the nights get quite cold. The whirlpool is well heated and the Casita features two fire places which exude a nice smell and good temperature.
As part of the stay daily activities are included, such as pisco sour classes, head massages, etc.
The condor viewing spot is only 50 minutes away.
I recommend that guests rent a car in Arequipa and drive to the property as car rental rates are 1/12th of the cost of a hotel organised private car and driver. The rental car additionally provides the flexibility to drive locally as well.
Stargazing is amazing and on the drive to and from Arequipa I managed to see wild Vicunas.

Stayed: August 2017, travelled with friends
Thank msprenger001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, Gerente at Belmond Las Casitas, responded to this reviewResponded 13 September 2017

Dear msprenger001,

Greetings from Belmond Las Casitas, Colca Canyon.

We would like to thank you for your recent stay with us and for taking the time write such a nice review on TripAdvisor.

We are glad to know that you enjoyed your stay with us.
Hope to welcome you back soon!

Best regards,

Aldo Del Campo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

Great spacious comfortable casitas. Really good included activities - of which the best was feeding the baby alpacas!! Also loved the pisco and cooking classes. Enthusiastic friendly staff. Good food too.
We only spent 2 nights there and there didn't seem to be many other guests but it was so beautifully laid out with fabulous grounds that we might not have seen them!
Fabulous location to see the condors and the canyon.

Stayed: August 2017, travelled with family
Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, Gerente at Belmond Las Casitas, responded to this reviewResponded 5 September 2017

Dear Elaine M,

Greetings from Colca Canyon!
Thank you very much for taking the time to write us a review on TripAdvisor. We really appreciate it. We are glad to know that you enjoyed your stay with us.

Best regards,

Aldo Del Campo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

Colca Canyon is astoundingly beautiful. And this hotel has a prime location nearby, with a fantastic immediate setting. The walk to and from the viewpoint is spectacular. The hotel accommodations are well integrated naturally into the surrounding, and spaced out well. Our kids enjoyed the alpaca feeding of the 4 baby alpacas, plus the trout fishing. We really enjoyed staying at this hotel and would readily stay at the same property again if we returned to Colca Canyon.

Why only 4 stars? The food service was sub-par. They staff their breakfast with only one server and one cook. That allows them to serve and cook food for only one table at a time. We complained one day about this; the GM apologized and said it was due to a staffing mix-up that would be remedied. But the same thing happened the next day. It consistently took a half hour for eggs in the morning and 20 minutes just for a cappuccino. Plus, the quality of the food didn't match other Belmonds or places in Lima.

Stayed: August 2017, travelled with family
2  Thank GenieBeanie--a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, Gerente at Belmond Las Casitas, responded to this reviewResponded 5 September 2017

Dear Amanguru,

We would like to thank you for your recent visit and I would like to apologize again for the inconveniences regarding the service at the restaurant.
We are working on in in order to improve it.

Best regards,

Aldo Del Campo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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