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All reviewsoutdoor showerherb gardenbaby alpacasbeautiful casitastotal privacycolca canyonsitting areaplunge pooltroutguinea pigsamazing propertyprivate spacookery lessonthe hotel is ideally situatedmain bedroomfour poster bedglass ceiling
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Reviewed 21 August 2017 via mobile

As you wind down the narrow access road, nothing prepares you for your first glimpse of Belmond Las Casitas' beautiful setting. It was our favourite accommodation stay during our holiday. There is nothing to fault! The quality of the bungalows and their inclusions; the overall ambience of the property; the friendly and proficient staff; dining options; package activity inclusions etc etc. I can guarantee you will want to extend your stay here.

Stayed: August 2017, travelled with friends
Thank Fran M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, Gerente at Belmond Las Casitas, responded to this reviewResponded 1 September 2017

Dear Fran M,

Greetings from Colca Canyon!
We would like to thank you for your recent visit and for sharing your comments with us.

We are glad to know that you enjoyed your stay with us.

Best regards,


Aldo Del Campo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2017 via mobile

Internet not working for one day. Room service poor, no attention to details, food average, all managed to keep cost under control when they charge you 500 usd per night (room and breakfast). Sorry this is not the way to manage a 5 star hotel. Personnel is good but there is not mgmt, you wonder what Belmond is doing!

Stayed: August 2017, travelled as a couple
Thank goodfriendMilan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, Gerente at Belmond Las Casitas, responded to this reviewResponded 1 September 2017

Dear GoodfriendMilan,

Thank you for taking the time to share your comments with us.
We are very sorry to know that we did not exceed your expectations. This property is part of Belmond since May 2017. We are working hard to take this hotel to Belmond standards.

Hope to welcome you back and show you all the improvements.

Best regards,

Aldo Del Campo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2017

The Belmond Las Casitas has individual guest houses with private hot tubs. We generally think hot tubs are overrated, but these were not to be missed. A private, stone hot tub in the cool summer nights with an incredible view of the stars. One of the highlights of our trip.

Room Tip: The guest rooms are on a hillside and the restaurant has one or two steps making it challenging for wheelchair users.
  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank ludo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, Gerente at Belmond Las Casitas, responded to this reviewResponded 18 August 2017

Dear Ludo2,

Thank you very much for your recent visit and for taking the time to share your comments with us.
We are glad to know that you enjoyed your stay with us.

Hope to welcome you back soon!

Best regards,

Aldo Del Campo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2017

Beautiful place, very nice room and accomodations! Nice experience taking a bath watching the stars! very clean and confortable! The staff where very very nice! Noe and Patricia were very friendly and served us very kindly at the restaurant! Excellent food as well!! Mary gave me a very relaxing massage, she was great at it, I really recommend to take one after a long touring day! We really enjoyed our one night stay and wanted to extend it to another night, but we could not.

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank bgilsada4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, Gerente at Belmond Las Casitas, responded to this reviewResponded 31 July 2017

Dear bgilsada4,

Greetings from Colca Canyon! We would like to thank you for your recent visit and for taking the time to share your comments with us.
We are glad to know that you enjoyed your stay with us.

Best regards,

Aldo Del Campo
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2017

This place is truly a gem. Its location, the individual room buildings (Casitas), the surrounding landscape and most importantly its five star service and people friendliness, makes this place a real diamond of an experience.

The in-room dining experience made you feel like royalty. Our server, Maher, was superb and extremely accommodating. Beautiful dinner for two in front of a warm fireplace made the experience unforgettable.

Room Tip: All the Casitas have similar high quality and clean accomodations.. Casitas closer to the pool & spa have slighter better views.
  • Stayed: June 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank CesarOrlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belmond_hotels_peru, General Manager at Belmond Las Casitas, responded to this reviewResponded 5 July 2017

Dear CesarOrlando,

We would like to thank you for your recent visit and for taking the time to share your comments with us. We will share it with all the team and specially with Maher.

We are glad to know that you enjoyed your stay with us.

Best regards,

Aldo Del Campo
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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