The property is good. The staff very responsive and helpful. The location is also great, one has options of browsing around local shops. However the food could do with some improvement. It is not up to Club Mahindra standards. More
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We spent our anniversary in Acacia Palms resort. The resort is smaller than the property at Varca Beach but that has the perks of being less crowded and getting more personal service from the staff. The check in was very seamless as they had contacted me prior to the stay and asked me to check in online through the app and thus we did not have to spend time submitting documents at the front desk. The staff was very helpful and helped us with our queries. The resort was located in a nice place with lots of shacks nearby to buy small essentials and eat food. There was a bike and car rental service shop also nearby. The pool was well maintained and less crowded. The Colva beach is just a minute walk away and clean and less crowded even though it is not a private beach. They got a cake for the anniversary and celebrated it with us which was very sweet. Food was absolutely delicious with a live counter of goan specialities during dinner. This resort is equally as good as the Varca beach property.
Dear Akshatha,
Thank you for reviewing us with all your love.
We are glad to read that you had an overall pleasant stay with us and particularly appreciated our hospitality. Your comments are most gratifying and will be shared with the entire team who contributed in their own special way to make your holiday a memorable one.
It was a pleasure hosting you here and we look forward to seeing you again!
Regards,
Team Club Mahindra Acacia Palms
Best Christmas 2021 spent ever at Club Mahindra! . The staff are so respected and gave a very good service. The resort is so relaxing. The Christmas eve was just wonderful. We enjoyed a lot and won prizes.
Dear Guest,
Thank you very much for sharing your review with us.
We always strive to provide the best possible service and are pleased to know that it met your expectations. Glad that you chose to celebrate your Christmas holidays with us. Your kind words shall certainly be shared with them.
Awaiting to host you again.
Regards,
Team Club Mahindra Acacia Palms
I would rate it better than CMH Varca property. This one is stone’s throw from beach, is filled with shacks and eateries and wine shops and market around which is a big plus considering other CMH properties are very isolated. Food is super excellent. Staff is very nice. Sybil in reception and Dilip / Jerry in restaurant specifically.
Also to add its next to the bus stand. And knowing how big a loot the taxi drivers there are.. for young groups and couples.. the bus option works dirt cheap.. you get direct buses from Panjim & Madgaon & I think even from the road outside airport.
Dear Avijit,
Thank you for writing in.
We are glad to know that you liked our resort and enjoyed a rejuvenating stay with us. Pleased to know that our team could curate a memorable holiday for you. Your compliments will certainly motivate them to keep up the good work.
Look forward to welcoming you again.
Regards,
Team Club Mahindra Acacia Palms
I am a member for Club mahindra now they have loose there welcome culture very disappointing and feels us Thugi aur paisa kaminey ki dukaan in there resorts .Staff has no manners no respect for senior and old members .staff is so rude on front desk if you have complaint against they ask send us link also . Now club Mahindra GROUP is losing reputation . Think before joining as member
Thanks
Puneet jain
Dear Puneet,
We truly regret the experience and are here to help. Kindly share your Membership ID and registered contact number via Facebook Inbox so that our team can connect with you.
Regards,
Team Club Mahindra Acacia Palms
>> checkin was delayed but staff rudely demanded early check out.
>> Room passage area was dirty and was not cleaned even after complaining.
>> No toiletry provided.
>> The room was full of dampness of two walls, AC remote not working, Fan regulator not working.
>> Toilets were okay.
>> Food quality and taste average but service extremely slow.
>> front desk lady extremely rude and mannerless.
Dear Shruti,
We truly regret the experience you had to go through at our resort and would like an opportunity to discuss this over a call. Kindly share your Membership ID and registered contact number via Facebook Inbox so that our team can connect with you.
Regards,
Team Club Mahindra Acacia Palms
