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90 - 95 of 909 reviews
Reviewed 15 June 2022

I visited here for official purpose and my stay was a series of disappointing experience. There was a lizard in the room, the hotel does not provide hot water facility, the room key-card stops working at regular intervals and one has to go repeatedly to the reception to get it activated, internet and Wi-Fi was not available because the technician was on leave.

The instructions given to the banquet team were barely followed and one had to be closely monitoring and reminding them for all requirements.

Very unpleasant experience from a well known brand. I would suggest guests to be extra cautions.

Date of stay: June 2022
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank 821soumyam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GM SPV, General Manager at Mahagun Sarovar Portico Suites, responded to this reviewResponded 16 June 2022

Dear Guest,

Warm Greeting from Mahagun Sarovar Portico Suites Vaishali .


It was our pleasure to have you stay with us at Mahagun Sarovar Portico Suites Vaishali .

Guest feedback is very important to us as we take them seriously. Our excellent services have always garnered us positive reviews from our guests. However, we were not able to achieve the same during your stay, which we deeply regret. The escalation that was done by you was immediately addressed and your room was shifted. The hotel is undergoing upgradation of air-conditioning of hotel rooms which probably gave a free passage to lizard and was an oversight. The hotel does provide hot water facility . The Key card if it comes in contact with mobile device leads to immediate deactivation and we are working to eradicate this problem as well. We assure you of a flawless stay in the future.

Looking forward to your continued patronage and many more enriching stays!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2022

Very good services such as mohammad tahir, chandea and shweta. I think this hotel is number 1 in ghaziabad india 4 star hotel with good and cleen room and good service and good and various food. Also good location

Date of stay: June 2022
Trip type: Travelled on business
Thank aliaC5413SS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 June 2022

We celebrated our son's 3rd birthday. Overall it went exactly how we planned. Hotel staff, specially Lalit and Kapil, were very helpful. Food was very tasty, and none of the guests complaint about any of the food item.

Date of stay: May 2022
    • Location
    • Cleanliness
    • Service
Thank ShashankTrivedi0728
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GM SPV, General Manager at Mahagun Sarovar Portico Suites, responded to this reviewResponded 10 June 2022

Dear Guest,

Thank you very much for patronizing us Mahagun Sarovar Portico Suites Vaishali .
we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are glad you enjoyed your event with us and we look forward to welcoming you back to the Mahagun Sarovar Portico Suites Vaishali soon.

Warm Regards,

General Manager

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Reviewed 6 June 2022

we arranged small birthday party at their hotel and find very competitive rates and great services , food is also good and my special thanks to Sh Vikash bhatt and Sh Lalit who cordinate so well and arrange every thing on time .

thanks team Mahagun Sarovar Portico

Date of stay: May 2022
    • Value
    • Rooms
    • Service
Thank 2211pradeep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GM SPV, General Manager at Mahagun Sarovar Portico Suites, responded to this reviewResponded 7 June 2022

Dear Guest,

Thank you very much for patronizing us Mahagun Sarovar Portico Suites Vaishali .
we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are glad you enjoyed your stay with us and we look forward to welcoming you back to the Mahagun Sarovar Portico Suites Vaishali soon.

Warm Regards,

General Manager

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Reviewed 3 June 2022

Lalit way of working is very good, if any challenge comes in the middle of the meeting, then Lalit solves that problem immediately.
If anyone asks for help from Lalit, then keeping in mind the policy of the hotel, he helps out in a good way.

Date of stay: June 2022
Trip type: Travelled on business
Thank Kapil_0564
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GM SPV, General Manager at Mahagun Sarovar Portico Suites, responded to this reviewResponded 4 June 2022

Dear Guest

I would like to thank you for giving us the opportunity of hosting you during your visit to Mahagun Sarovar Portico Suites Vaishali .

I am pleased to know that you were satisfied with your experience of our services and facilities at Mahagun Sarovar Portico Suites Vaishali . It is our pleasure to share your appreciation to our Associates' at the hotel. Your recognition and praise for our Associates' service is a huge inspiration for them in their endeavor to exceed guest expectations. it is our constant endeavor to provide you with high standards of personalized service and efficiency.

We look forward to welcome you back soon.

Warm Regards,

General Manager

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