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Reviewed 28 June 2016

The castle itself is quite impressive. It was Teutonic order castle but it was rebuilt to a place more like residence palace. Nevertheless it makes very good impression. There is some historical exposition from Teutonic times in the lobby. We had room on the top floor and it had everything that has to be in 4 star hotel room plus the flavor of the castle decor. There is great restaurant inside and we enjoyed our dinner as well.

Thank Kestutis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2016 via mobile

We stayed for 3 nights in the hotel. The rooms were big but not comfortable . because of the big furniture there was not enough room for the luggage. The room decoration as all the hotel was very special. The services were good and the meals were exceptional, especially the a la carte dinner that was the best we had in our 15 days tour in Poland. If you stay in the hotel or nearby go dine there.

Date of stay: June 2016
Trip type: Travelled with friends
Thank beny a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2016

Very nice castle.Service was sometimes "limited" Staff at reception mostly unfriendly und unmotivated when it came to some small requests like fresh glasses in the room etc.( Had to ask 3 times....)
we booked "Spa" and the Windmill-house. Its not written on their website that the windmill-house is some hundreds meter away from castle and that Spa is only in the castle. So we rebooked onsite to Castle but had to upgrade to suite.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank stefanwichmann2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2016

To some extend I'd agree with Birene about her observations, but you must realize that you are visiting a medieval castle. The interior design is trying to create the atmosphere. In some cases it might look odd or very old, but if you accept it you will start enjoying it. I really liked the furniture. I usually don't like heavy style, but they do look authentic. The spa is very professional with very good staff. The reception do need to work on their attitude though. The breakfast and dinner buffet was awe some. I don't remember when last time I've seen such a great variety and quality!
The swimming pool is a bit too small, so it gets busy, but it's fantastic to swim besides brick pillars and see fire in the fire place. There is loads of thing to do there and kids enjoyed the stay! Maybe there are some minor things that could be improved. My first impression was not great either, but over a weekend stay we really enjoyed the time there.

Date of stay: April 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Bartos999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2016

We stayed here as part of a small group. Sadly, our initial impressions were negative, concluding very quickly that the reception staff members were rather grim and unsmiling. They seemed not to want to know us and were reluctant to provide other than limited information, even then rather begrudgingly, we thought.
Our room was ordinary, rather small, with a single high window that one needed a chair to stand on to be able to see out. It was also very hot and stuffy with no air conditioning operating. The bed had a heavy doona which was thrown off; and sheets which had seen better days. The small bathroom was adequate.
Some public areas are dark and unwelcoming, though we realise that the property is a renovated castle. In some cases this is probably appropriate as it matches an image of a medieval castle that we suspect the management is trying to create. Guests who are participating in multi-day conferences, rather than those like us who are merely passing through the area, may gain a more positive impression as they have time to explore and use the facilities.
We enjoyed a good buffet dinner that featured a wide selection of quality foods. The seating arrangements in a beautiful large arched room added to the atmosphere. Unfortunately, once again, some staff exhibited attitudes that did not match desirable service standards, such as having to find the waiter who did not return to our table with change therefore denying us the opportunity to decide what [if any] gratuity would be forthcoming.
We have reservations about recommending this ‘castle’ for an overnight stay but may have given the property inadequate time for it to reveal it’s potential.

Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Birene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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