1) Hospitality: It was refreshing (and a bit heart-warming) to see how I was genuinely welcomed at the hotel and taken care of during my stay. All my requests were listened to (an important aspect of any type of conversation) and adequately addressed by either Mr. Uniyal (Pardon me if I got the name wrong. I am referring to the aged gentleman.), Tushar or the morning-shift In charge. The phone assistance (for making requests) was not a 10/10 however I could cut some slack since there was a sudden surge of guests with their own specific/curious queries in the course of my stay.
2) Room type and cleanliness: The room I opted for was a Double Bed Deluxe adequate for two people to stay in. It was equipped with mostly all the modern amenities and it had a cozy feel to it. I also happened to stay in the Double Bed Premium room owing to a day extension. This one was larger than the Double Bed Deluxe lengthwise and had a small dining section apart from the valley view. The rooms overall were warm and tidy.
3) Housekeeping: I liked the housekeeping staff on my floor because they'd promptly get the things done.
4) Food: The breakfast food served was delicious. Suggestion: It would be nice if the hotel could provide more options for salad, e.g., Greek salad, Caesar salad, etc. as a healthier alternative for people who are into fitness, if feasible.
5) Connectivity: The market is not far from the hotel. I would walk almost every day to the market looking for clothing items or simply eat in a restaurant. The main bus stop is in the market and taxi stand is also close by. For travelers looking to go to Auli, there is an option to book tickets from Auli Ropeway station/stop, which is also walkable from the hotel.
Aside and on a personal note, I particularly enjoyed my conversations with the Mr. Uniyal (Pardon me if I got the name wrong. I am referring to the aged gentleman.), Tushar and the morning-shift In charge. All of them had a relaxed tone (non- condescending), understood customer requirements to detail and came up with witty suggestions to tender help.