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TimAnAnne
Worcester, United Kingdom

Good airport hotel for the price

4.0 of 5 bubblesReviewed 4 weeks ago
Good hotel for the money, near the airport. Staff very helpful. Breakfast good. Free shuttle form the airport BUT make sure you are waiting in the correct place. We followed the instructions exactly but had to wait 50 minutes with 3 phone calls before the driver eventually came and found us. He said we were in the wrong place but we were exactly where the map showed. We would stay again.
Date of stay: August 2024
Room Tip: Check the shuttle pick-up location 3 times !
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gruppo Cphotels, Owner at West Point Airport Hotel, responded to this review
Responded 2 weeks ago
Thank you for your feedback.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (816)
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    1 - 6 of 816 reviews
    Reviewed 19 August 2024

    I bought a bottle of wine at the supermarket nearby hotel, but could not open it since I didn't have opener. I asked at the reception to open the bottle, and the staff not only opening wine but also borrowed glasses, allowing me to have a truly wonderful evening.

    Date of stay: August 2024
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with this hotel
    Thank merielshine
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gruppo Cphotels, Owner at West Point Airport Hotel, responded to this reviewResponded 2 weeks ago

    "Thank you for your kind words! We are happy to have assisted you and hope you enjoyed your evening. Cheers!"

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 13 May 2024

    Ideal for an overnight stay following a late flight or before an early flight, but not really suitable for any longer. Not too far from the airport but not near either.
    Nothing near the hotel late night except McDonald's.
    Triple room a bit cramped for any longer.
    No kettle/coffee maker.
    Good selection of breakfast items, pleasant, helpful staff.

    Date of stay: May 2024
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with this hotel
    Thank bfdpkave
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gruppo Cphotels, Owner at West Point Airport Hotel, responded to this reviewResponded 14 May 2024

    Thank you for your feedback. We appreciate your comments and will use them to improve our services.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 31 March 2024

    It was a very pleasant stay although very short, because we were there to take an early fly. People at the hotel was very helpful and we appreciated very much the shuttle service from/to airport. Room was very confortable!

    Date of stay: March 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with this hotel
    Thank Bertha Cecilia D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gruppo Cphotels, Owner at West Point Airport Hotel, responded to this reviewResponded 30 April 2024

    "Thank you for your positive review. We are glad to hear that you had a pleasant stay and enjoyed our shuttle service. We hope to see you again soon."

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 19 December 2023 via mobile

    This is a very bad and dishonest hotel. I checked out on December 18, forgot that a wallet was in the room with a lot of cash in it, but called the hotel the next day and the hotel said that it had not seen it, which really made me very angry and disappointed
    这是一家非常糟糕和不诚实的酒店,12.18日退房,忘了一个钱包在房间,里面很多现金,但是第二天打电话给酒店,酒店说没看见,真的让人很生气很失望

    Room tip: don't book this hotel
    Date of stay: December 2023
    Trip type: Travelled on business
    Thank Getaway68516297754
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 6 October 2023

    As a four star hotel, it is very basic and no frills: in some respects it resembles a good three star one. On the other hand, it has many positives: prices are very competitive and my room was comfortable and quiet . Breakfast , while basic and with few options overall, offers a surprising variety of good home made cakes. The location, while a charmless industrial area, has decent eating options and is of course great for the airport and for stopovers along the motorway.

    One feature I appreciated very much were the very kind and helpful staff, all of them. This is of course also a credit to the management.

    In sum, not ideal for romantic visits to Verona, but very functional for short stays in the area and business visits

    Date of stay: October 2023
    Trip type: Travelled solo
    1  Thank thoughtfuldiner
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gruppo Cphotels, Proprietario at West Point Airport Hotel, responded to this reviewResponded 24 October 2023

    Thank you for your detailed review! We're delighted you enjoyed your stay and appreciate your kind words for our staff.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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