The room was fine, actually quite big. There was lots of room to spread out and relax.
The one thing I noticed in the room was that it could have been cleaner. For example, it looked like something had been spilled on the bathroom wall and the brown drips hadn't been wiped off. Plus there was dust in a few reachable places (ie, not under the bed or out-of-the-way places - I didn't look there - but in places that were quite evident).
The staff had trouble answering our questions, whether I spoke English or French. Some answers they gave us were just plain wrong (found out afterwards) One example: It was indicated that there was skating on the premises but when I asked where, nobody at the front desk knew. We found the rink on our own (It hadn't yet been prepared for winter) and it was only a few yards from the hotel, at the bottom of the ski hill.
There was trouble with my bill, which they sorted out after about 20 minutes.
So if you want a comfortable room at a reasonable price, go for it! Just remember, the front desk staff has trouble with queries!
- Official Description (provided by the hotel):
- Only 20 min drive from Quebec City, Condos & Hotel Stoneham offers a large choice of 24 condos and 59 hotel rooms, all located directly right down the slopes of Stoneham ski resort. ... more less
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