Not many people would realise that the IMI Residence is a small hotel near the most liveliest shopping centre in Dublin. It's so close to bus routes and the green luas. The rooms are not bad at all. You can't fault the breakfast at €8 not bad if you check around as the hotel up the road is about €12. You are off the road and it's peaceful. Definitely go back again!!
Very poor. Austere and soulless, in my opinion. Dirty, stained carpets. Noisy plumbing at night. Curtain hanging off of hooks. Staff largely unhelpful. When asked to change rooms, the 3 alternatives I was shown were equally as dirty!
No bar. No restaurant. Tram stations long walks away.
Eventually got partial refund.
Would never return.
I couldn’t be more disgusted by the uncleanliness of this hotel. The shower had mould growing from and around it. The carpets had dirty marks all over and mud trodden into them. When we requested a cot for my daughter, it came with white stains all over which the hotel staff didn’t seemed at all surprised by. We didn’t even stay for 1 of the 3 nights we had booked and even though we were promised we would receive a refund the next day for the appalling conduct by the night staff, we didn’t hear anything so rung up only to be told they wasn’t sure how to process one and the manager would definitely call us, well we are still waiting...
The hotel looks like something from the 1920’s which I don’t think it should of ever made it passed.
Dear charl-white,
Thank you for taking the time to leave your feedback. We greatly appreciate all feedback, whether it be positive or negative. I am very sorry to hear IMI Residence did not live up to your expectations.This is highly unacceptable and should not have happened. We will speak to our housekeeping staff, to ensure this does not happen again in the future. I believe our General Manager spoke with you this morning, and the issue has been resolved. Please accept my sincerest apologies once again. We do hope to welcome you back to IMI Residence in the future.
Sincerely,
Melissa
Residential rooms connected to the Irish Management Institute's conference centre. The facility offers clean comfortable and spacious double rooms with cozy bed. It is located in a quiet area, with limited shops, eateries nearby but hotel provides some basic fare. Good for a business trip in South Dublin. Overall pretty good for the price.
Dear jbeovar,
Thank you for taking the time to post your review, it is very much appreciated. We are delighted you found your stay to be quite comfortable, and hope to see you again very soon.
Sincerely,
Melissa
IMI Residence worked for us with a rental car with M50 ring road access from the airport and exploring surrounding areas, but also walking distance to Luas stations to get to the centre of Dublin.
Although our first impression was that the reception and mezzanine are a bit eclectic, and our room was a bit worn, after a while we found it comfortable, functional and good value for money.
The buffet breakfast is very good, particularly when it's at no extra cost when booking directly. There is a supermarket and takeaway food nearby, and lots of eating and shopping options not too far away at Dundrum.
Overall, we would recommend staying here.
Dear Li_and_Vi,
Thank you for taking the time to post your lovely review. We are delighted that you enjoyed your stay with us, and hope to welcome you back to IMI Residence in the future.
Sincerely,
Melissa
