On arrival we were shown to our rooms, which were at the furthest edge of the lodge. Two adjoining room in one lodge building. The rooms were grim, dark, the bathrooms full of cracked tiles and just miserable. Bat droppings and staining decorated the outside walls and added to the grotty feel. We are used to bush life in Kenya, but this was not good. We complained and were met with much apology and taken to much better rooms near the entrance.
Late arrivals to the camp were greeted with much chatting and calling out which woke us up as we were near the entrance. A little more thought about the other guests sleeping would have been good.
The power is via (noisey) generator and therefore limited, only available at certain times of the day. It would be better to invest in solar power and make more basic things like lighting available all day.
It has a nice pool, pleasant surroundings and lovely bird life.
The food was not great either, under cooked fish served in the dark. We couldn't see what we were choosing from the buffet. I would like to say better things, because the staff are so kind and helpful but the place is far behind the service. The cost is much too high and it would be better to operate at budget costs until the place is improved
- Official Description (provided by the hotel):
- The Sagala Lodge is ideally located between Tsavo East and West National Parks. It comprises of 25 bungalows, 1 deluxe suite bungalow and one cottage, pool, restaurant, shop, bar, lounge and a 5000 acre private wildlife park. Bungalows can be rented short or long term. ... more less
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- Also Known As:
- Sagala Hotel Voi