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Roam13258997249

Amazing Staff

Review of Monpa
5.0 of 5 bubblesReviewed 25 Sept 2022
This was my first time to Japan. This room was very clean, the cleaning staff were always on time, very friendly and always asking me if I needed anything else. The desk staff were amazing- always willing to answer my questions, always willing to map something out for me, assist me with the taxis and local information. They are very accommodating to me being English speaking only and my first time there. I was a long term renter- from June 7th to Sept 12th, and they always were friendly, professional and asking me if there was anything they could help me with. The beds are very hard- but this is their culture- their history is full of their people sleeping on bamboo mats on the floors- so it is normal for them to sleep on very hard beds. I found all of the amenities great, have to realize that this is a different culture and different history, but they do have many modern amenities as well. The beach opened up 2 days before I left after extensive repair- sun and beach are worth the stay. The American Village is full of restaurants and shops and is across the street from this wonderful hotel.
Date of stay: June 2022
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1 - 6 of 118 reviews
Reviewed 5 June 2019

I've booked the high floor at the corner, which gives you both the sea view as well as the city view of the American Village, well worth the money, room I booked is 908, and it is clean and spacious with huge balcony, two of them. Only bad side is that you cannot reserve parking spot, it is first come first serve.

Date of stay: May 2019
Thank Anthony L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Experience807302, フロント at Monpa, responded to this reviewResponded 9 June 2019

Warmest greetings from Condominium Hotel Monpa.
Thank you for taking the time to let us know about your stay with us.
Due to parking lot has small spaces is for first come first serve basis for free of charge,
in the case is full, close to the hoel has a free public parking.
We'll look forward to welcoming you back the next time your travels bring you to Okinawa.
Thank you very much.

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Reviewed 1 April 2019 via mobile

Great hotel close by American village. Front desk staff all spoke excellent English! Even the security guard at night who didn’t, had someone on FaceTime on call to translate!

Close proximity to restaurants, bars and beach! Perfect for those who didn’t hire a car

Date of stay: April 2019
Trip type: Travelled solo
Thank kwanster2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Experience807302, Front clerk at Monpa, responded to this reviewResponded 3 April 2019

Greetings from Condominium Hotel Monpa.
Thank you for your positive review concerning to your recent stay with us.
We are very happy to hear you enjoyed your stay and found our location to be exceptional.
We'll look forward to having you back on your next visit to OKINAWA.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018

Location:
The hotel is located near sunset beach within American Village. Aeon supermarket is 3 mins away on foot and there is a red lobster right next to the hotel.

Room:
The room is spacious and big enough for a family of 4 where it includes 2 beds and a sofa bed. It also includes a kitchen with single stove, microwave and fridge. The bathroom and toilet are separated. The design of the room is exactly like a Japanese apartment.

Service and Amenities:
Parking space is limited and we weren't able to get a spot as it was full. We parked our vehicle in the public parking lot in American Village which is across of Aeon mall and around 5 mins walk from the hotel (depends on which lot you park as there are multiple park lots.)

Conclusion:
Overall, this hotel had one of the biggest rooms during our trip in Okinawa and we certainly hope more rooms of budget hotels were as big as Monpa.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Andy N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ホテルモンパ, お客様担当マネージャー at Monpa, responded to this reviewResponded 6 May 2018

Dear Andy N

Thank you very much for staying at Hotel Monpa this time

Were you able to have a relaxing time during your stay?
Thank you for commenting on the room and surrounding information

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Reviewed 5 July 2017 via mobile

Great spot just inside American town, nearby sunset beach, red lobster and AEON mall (supermarket is still open until 24:00). Very convenient! No breakfast and very few parking space is the downside. Parking space need reservation in advance.

Date of stay: June 2017
Trip type: Travelled as a couple
1  Thank E7641BTtomt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ホテルモンパ, フロント 仲宗根 at Monpa, responded to this reviewResponded 7 July 2017

Warmest greetings from Condominium Hotel Monpa.
Thank you for taking the time to let us know about your stay with us.
We work hard to make our guests happy and appreciate your feedback!
We'll look forward to welcoming you back the next time your travels bring you to Okinawa.

Thank you very much.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2017 via mobile

Located steps away from Sunset Beach and the nicer end of American Village. Large, clean rooms. Tubs and shower with strong water pressure to remove all the salt, sweat and sand. Can trade in towels daily for clean ones but they won't tidy up the rooms unless you ask/ pay extra. I like this as I'd rather not have to worry about strangers in my space.

Huge balcony with sea and sunset views. Toiletries, microwave and IH included. Mugs and glasses but not pots/ pans/ plates etc. AEON is close so if you bring your kitchen, you can cook in. Lots to eat in the nearby American Village though. Laundry washers and dryers on floors 5/7/9. 200 yen to wash and 100 yen per 20 min dry. Good quality, clean machines. And detergent provided.

Check in 3pm. Check out a little early at 10am. Only 1 elevator so coming and going can be slow. Take the stairs if you stay on a lower floor. Lobby is on 2F.

Would definitely stay here again.

Date of stay: June 2017
Trip type: Travelled with friends
Thank ShonanNeko
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ホテルモンパ, フロント at Monpa, responded to this reviewResponded 7 July 2017

Greetings from Condominium Hotel Monpa.
Thank you for staying with us during your time in Okinawa.
First of all, I would like to thank you very much for taking your time sending us a comment regarding your stay.

Sorry for inconvenience caused during your stay.
About our elevator we will betterment to moving our front desk to 1st floor.
(There will be no need to make a stop on the 2nd floor)
For use kitchen utensils please contact to the front desk. You can rental for free of charge.

Thank you for understanding.
We'll look forward to welcoming you back soon.
Condominium Hotel Monpa

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