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Reviewed 21 October 2016 via mobile

the hotel is clean and totally recommendable, but never 4 stars.
Breakfast minus 1 point, not too frendly, but the rooms ok and worth the price.
Although others said that it would be in the center, it s not really. For the location would be betters.

Date of stay: October 2016
Trip type: Travelled with friends
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2015

Spent nearly 2 weeks here whilst my car was being repaired (parts had to come from Germany!). This is a very central hotel just 3 mins walk from the railway station. I had a very comfortable, quiet room facing into a green garden area. The staff, esp. the manager, are very pleasant and helpful. My room was always impeccably tidied each day although, after 12hrs or so, there was bit of a whiff in the bathroom...there is a wet room drain. Breakfast is pleasant: freshly squeezed orange juice and nice coffee. The breakfast fare does not change from its croissants, bread, cakes, jams format which was a bit of a downer after so many days but I now understand, alas too late, that I could have requested e.g. scrambled eggs.

Room tip: Inside rooms facing the garden are very quiet.
Date of stay: September 2015
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank GR20London_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

Our room was spacious, clean and comfortable. There is free parking and the WiFi is free and fast. Breakfast is taken in the caffe at the front of the hotel and is not your usual fare, however there is plenty on offer including great tarts and coffee. It was most enjoyable. Staff are friendly and attentive. It's an good Italian 4 star property

Date of stay: July 2014
Trip type: Travelled as a couple
Thank albatros20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2011

Do not be put off by the outside appearance! The hotel is part of the first floor of a block of flats built in the 70s with no aesthetic appeal. The inside is fully modernised in a typical Italian mix of tech and charm.
The owner manager, Bruno, is on site virtually all the time and he with other charming staff make the hotel rather unique. This is mainly a business city so tourists are uncommon yet the hotel never felt that way. The staff provide help and advice as needed. . While Biella has limited attractions the surrounds are beautiful and there is plenty to do. So having a help is appreciated. There are several well restaurants nearby all good value - so ask.
The Hotel is on the road so if you need quiet, ask for a rear facing room which have pleasant views to the local apartments across a large open green space. You can easily leave the windows open all night at the back as it is so quiet.
Rooms are not large but decently furnished to a modern style and very clean. The high quality bed linen is changed daily.
Breakfast is raised above the usual by Bruno serving your coffee, watching his orange juice machine (boy's toys) make the juice for you and eating the claimed and changing home made cakes and croissants, the latter particularly good for Italy. Not a lot of fruit compared to some hotels - so if you want some, buy it next door or ask Bruno.
Parking outside is free and proved easy for us, especially at the end of the day when the workers have all gone home. Seems safe as we left the window open one night and te car was untouched. ( We were accosted by the best dressed "beggar" lady who spoke excellent and polite English!)
Downsides : Some of the rooms appeared quite small, the AC was struggling in the very humid hot weather and the front rooms are a bit noisy.

Room tip: Go for the rear facing rooms
Date of stay: August 2011
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Travelling_fool_101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2018 via mobile
Google Translation

Date of stay: October 2018
Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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