This hotel is well placed for visits to the Preston area. Bill, Sara and Tash are all very helpful and friendly in the Reception Area. They always help me with disabled rooms and provide plenty of refreshments during the day. Teresa manages the breakfast facility very well and Steph the Chef cooks a brilliant breakfast. Thanks to all of you.

Having booked an accessible bedroom and wet room, we were very disappointed with room 108. The bedroom is small by any standards, and has little room to maneuver a wheelchair. The bathroom has all the appearance of being a non-accessible room that has had a couple of grab bars and a low-level sink added, and then labelled ‘accessible’. There was insufficient room and no second pull-down support to allow a transfer from the wheelchair to the shower seat. This is unacceptable. If Premier Inn designate a room as accessible, then it darn well ought to be.

Staff were very friendly and helpful.

we had a couple of bikes with us and the staff were brilliant with us having them in the room. We turned up early with a surprise birthday cake for one of our party and they put the cake in a cool and safe place until we needed it. All the staff were very friendly and chatted with us when they had time.
I am a light sleeper and sadly had a room on the side next to the A6, so I did not get the best sleep.
The shower curtain was not inside the shower tray area, so the floor took a soaking (mopped it up with a spare towel)

Recommended for a stay anytime you are in the area