Ryokan's are not just hotels but "pampering centers" and this one manages to live to the expectation.
- it's a little bit away from Hagi, next to charming little village (that you should visit). The closest train station (15min on foot) is Koshigahama, on the San-in Line, this is how we arrived to the ryokan. They offer free shuttles to Hagi!
- it's a ryokan, so the price for the room includes a gourmet dinner and breakfast (you can choose the menu when you book). of course, everything is delicious
(+ good; +/- in between ; - bad)
+ :everything, from the size and decoration of the rooms, the food, the service
+ :the room at the 7th floor with massage chairs and a panoramic view. go there for the sunset
+ :the onsen's! two of them, one is on the waterfront. as in most onsen, gender separation
+/- :the english level could be improved a little, a part of the staff speaks some english (enough to explain you the minimum). Better communication would ad more to the experience, for the example you could better understand what you are eating.
Anyway, we could understand each other, they are so kind and helpful that language is not a problem.
- Free Wifi
- Free Parking