Stayed for 1 night, early August in a King room as I was in transit to South America. I got to the hotel around 9pm and upon trying to check in, I was asked to "wait on the couch" as the agents were doing their evening handover. Now... I'm also a front office agent in the Caribbean hospitality industry and I found this quite surprising. Regardless of whether it is a luxury hotel or a cabin hotel in the woods.. first priority is always assisting the guests.
The rooms were also a far cry from the advertised pictures on the web. However, I didn't expect much for a airport hotel. Maintenance on the bathroom is much needed and much of the channels on my tv didn't work.
Loved the complimentary shuttle and distance from the airport.More
- Free Wifi
- Free Parking