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“We Didn't Like At All...”

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Best Western Suites Le Jardin Caldas Novas
Ranked #3 of 38 Hotels in Caldas Novas
Miami Beach, Florida
Level Contributor
61 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“We Didn't Like At All...”
Reviewed 9 February 2012

We stayed for three days in this hotel, and we think that this isn't a resort, it's one simple hotel. The pools are small, the food and the staff are average, the room are very simple, the location isn't good and the price is the worst: expensive

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aasr81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandre_Callegaro, General Manager at Best Western Suites Le Jardin Caldas Novas, responded to this review, 14 February 2012
Dear Sir,

We thank you by your evaluation collaborating effectively with the search for constant improvement of services provided by us. Please, give me the opportunity to consider somethings. Unfortunatelly I didn't find your reservation to get more informations but definitely was a mistake where you made your reservation because we really not a resort, we are a hotel but not a "simple" one, we are one of the best hotels in Caldas Novas and the only one with an internacional brand that bring many guarantees to the guests as we already received. About the pools, we have already received more than 700 guests without any problem of overpopulation and the rest of our structure is ready to receive this number of guests as well. We know we have some problems as every hotel has but we're absolutely sure of our service quality and overall quality, we are really sorry about your disappointment.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,256 reviews from our community

Traveller rating
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See reviews for
748
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
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  • Portuguese first
  • Spanish first
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English first
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Additional Information about Best Western Suites Le Jardin Caldas Novas

Property: Best Western Suites Le Jardin Caldas Novas
Address: Rua Machado de Assis 555, Caldas Novas, State of Goias 75690-000, Brazil
Phone Number:
Region: Brazil > State of Goias > Caldas Novas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Caldas Novas
Price range (per night): ₹ 4,146 - ₹ 14,834
Hotel Class:3.5 star — Best Western Suites Le Jardin Caldas Novas 3.5*
Number of rooms: 350
Official Description (provided by the hotel):
The BEST WESTERN Suites Le Jardin Caldas Novas is a full-service, newly built property conveniently located in the best neighborhood of Caldas Novas. We are close to the State Reserve Park of Serra de Caldas, Pousada do Rio Quente and Pirapitinga Lagoon. Each well appointed guest room is quiet and features free high-speed Internet access and a working desk. We offer our guests a free full hot breakfast. Our property also features a business center, exercise facilities, steam room, indoor and outdoor swimming pools and conference facilities that can accommodate up to 455 guests. Complimentary indoor secured parking is also provided for hotel guests. While visiting Caldas Novas, experience the friendly and knowledgeable staff at the BEST WESTERN Suites Le Jardin Caldas Novas. Make your online reservation now! ... more   less 
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Also Known As:
Best Western Suites Le Jardin Caldas Novas GO, Brazil

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