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Reviewed 4 June 2022 via mobile

Had a terrible stay experience. Rooms were old, bathroom was not clean enough, there was no cleanliness around the room, swimming pool was not clean, called for room service many time and they came at 5 pm for cleaning, breakfast was terrible with very few items.

Date of stay: June 2022
Trip type: Travelled with family
Thank Traveler12319568327
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sana Qureshi, Marketing at Silvanus Forest Retreat, responded to this reviewResponded 18 June 2022

Dear Guest,

Thank you for sharing the pros & cons that you have experienced during your
stay.

We highly apologize for this experience & would like to inform that the issues
have been addressed.

We apologize for this experience & would like to inform you that we have
reconstructed our service structure & our professional team makes sure that
the guest is undisturbed & experiences a pleasant stay at our resort.

Regards,
Silvanus Forest Retreat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2022 via mobile

Yesterday i have visited Silvana resort it is located Alibaug It is new and amazing place....

The hotel room and swimming pool and personal villa also there and very fablouse house and environment was so amazing

Gaming place and outstanding place and hygiene foods also there ...

Restaurant bar also there...

This place very speclist sea food are very famous and popular place....

Very funny movement and enjoy the place and room interior design was so luxurious and wonderful....

Guys try to make a visit one of the wounderful place....

All the facilities are there....

Date of stay: February 2022
Trip type: Travelled as a couple
Thank arkdigitalsolutions
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sana Qureshi, Marketing at Silvanus Forest Retreat, responded to this reviewResponded 10 February 2022

Dear Valued Guest,



Thank you for sharing your detailed & prestige stay experience with us.

We are glad that you had chosen our resort & had a splendid stay.

At Silvanus Forest Retreat, it is our constant endeavour to provide you with high standards of personalized service and efficiency.

Our dedicated staffs are pleased to hear your compliments about their best services.

Happy comments brings a smile on our face & keep us motivated.

Looking forward to host you again at the resort.



Regards,
Silvanus Forest Retreat







Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2022

Me and my family had pleasant stay at the resort. We had enjoyed alot and experience was totally worth. Safe for families and group stays. Food was too yummy during our stay. And ambience was pretty cool. Complete satisfied.

Date of stay: February 2022
Trip type: Travelled with family
Thank ShahnazShaikh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sana Qureshi, Marketing at Silvanus Forest Retreat, responded to this reviewResponded 10 February 2022

Dear Ms. Shahnaz,



Thank you for taking out time to write us your beautiful stay experience.

It's glad to know that you had chosen our resort & had a splendid stay.

We aim at providing the best experience to our guests and ensuring the safety is taken care too.

We always delighted to serve the best services to our guest & your compliments makes us perfect.

Your compliments encourage us to give more better service to our guest. Keep us motivated.

Assuring you the same quality stay at your next visit.



Regards,
Silvanus Forest Retreat


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2022

Had a great stay at resort. We were group of friends specially booked our stay for get-together. No doubt our stay was awesome and worth. Fully enjoyed.
Shall surely visit again.
Note - Winter is perfect for stay.

Date of stay: February 2022
Trip type: Travelled with friends
Thank SaizanKhan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sana Qureshi, Marketing at Silvanus Forest Retreat, responded to this reviewResponded 4 February 2022

Hello Mr. Shaizan,



Thank you for sharing your beautiful stay experience with us.

We are truly gratified by your generous compliments as it motivates us to serve you a better stay experience.

It's delighted to that we made your stay memorable & gave you the best experience we could :)

Our dedicated staff would be happy to hear your stay experience.

Thanks for the recommendation. It was our pleasure to have been of service to you.

Assuring you the same quality stay at your next visit.



Regards,
Silvanus Forest Retreat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2022 via mobile

Silvana resort yesterday i have visited it is located Alibaug it is nearby sastion near by 5 to 7 kilometres ......
This resort 50 plus room are there and Deluxe room are there and so unique room...
And this resort you can do destination wedding also there you can do and very bigh resort and kitchen and bar also there...
Indoor games also there facilities and very beautiful place....
And swimming pool is very Big and deep also and dj party also there.....
There are foods buffet system are there and breakfast also buffet system ...
And there are lots of food are three and view' was so fantastic....
There are more varties cuisine are there and chef new varties delicious foods ...
The room interior luxurious and wonderful place and hygiene place and hygiene foods also serving...
Room include facilities are there bath tup and fridge and Ac room and bed was so amazing and rexling body and private bathroom and and kitchen equipment also ae there....
Services was so amazing and polite staff members and nice to talk and suggest new varties foods aslo there .
Chicken dum biryani
Chicken fried rice
Chicken manchow soup
Chicken tikka...
This all the food so amazing and declious taste and wounderful ingredients and trooping vegetables and quality and quantity so good And mouth watering so amazing....
And over all' the foods experience was so excellent and so yummy taste..
Guys try to make a visit so wounderful resort this place guy's so excellent ....

Room tip: Car
Date of stay: February 2022
Trip type: Travelled with friends
1  Thank fear_of_god_786
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sana Qureshi, Marketing at Silvanus Forest Retreat, responded to this reviewResponded 3 February 2022

Dear Valued Guest,



Thank you for encouraging us with your detailed & prestige stay experience.

We are glad that we made your group stay memorable & gave you the best experience we could :)

It is delighted to hear that you loved our property & ambiance of the resort.

We always delighted to serve the best services to our guest & your compliments makes us perfect.

At Silvanus Forest Retreat, it is our constant endeavour to provide you with high standards of personalized service and efficiency.

Our dedicated staffs are pleased to hear your compliments about their best services.

Your compliments encourage us to give more better service to our guest. Keep us motivated.

Our team is thanking you for your gracious comments & look forward to host you again at the resort soon.




Regards,
Silvanus Forest Retreat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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