We group of friends had booked two nights stay here and got a pleasant stay. Very clean and safe property especially in this COVID time. They are taking all measures for safety. Also staff was very helpful and supportive. Shall surely visit again.More
Agoda
Taking safety measures
Booking.comTaking safety measures
PricelineTaking safety measures
Very spacious and clean property. Staff was very courteous and professional. No doubt food was too yummy prepared beautifully. Safety measures are taken very well. Overall our stay was splendid and worth ! Shall surely visit again.
Hello Mr. Shashank,
Thank you for sharing your prestige stay review with us.
We are glad that you had chosen our resort & had a splendid stay.
Our dedicated staffs are pleased to hear your compliments about their best services
We values put customer satisfaction as a top priority & also guest like you make our job wonderful.
We aim at providing the best experience to our guests and ensuring the safety is taken care too.
It was our pleasure to have been of service to you.
Assuring you the same quality stay at your next visit.
Regards,
Silvanus Forest Retreat
No wonder, it's one of the best resort ever in Alibaug. it's surrounded by the lush greenery and having very much appealing view. Amenities are excellent & good was too yummy. Definitely recommended for vacation.
Hello Mr. Vicky,
Thank you for sharing your prestige stay review with us.
We are glad that you had chosen our resort & had a splendid stay.
It is heartening to note that services provided by the team were appreciated by you.
At Silvanus Forest Retreat, it is our constant endeavour to provide you with high standards of personalized service and efficiency.
Our chef & dedicated staffs are pleased to hear your compliments about their best services.
Your compliments encourage us to give more better service to our guest. Keep us motivated.
Thanks for the recommendation. Looking forward to host you again at the resort.
Regards,
Silvanus Forest Retreat
If you want to take a revenge from you worst enemy do suggest this place. The owner is a gaonwaala who have his own swag to deal with Client stating "i know it all" and "nobody else complaint about this earlier". In one day we had to change 3 Cottages as the AC on dry and humid day was not working and the owner was claiming that his property was all occupied. It is more of Hostel that a gateway where they are not ready to accommodate simplest of the request by the us. Yes if you want get the feel of airport this is place as you get a 1 lt water bottle for 35 Rs and that locally made. Food in in your town no matter where from would be much better that prepared here and yes even to get that you have to 15 mins before the lids are open as it is made in very very measurable quantity (may be reducing global footprint)
Dear Guest,
Thank you for sharing the pros & cons that you have experienced during your
stay.
Our management will surely take strict action in order to improvise on your
points of discontent.
We hope your upcoming visit at our resort will give you no chance to
complaint & will make sure your stay is memorable.
Regards,
Silvanus Forest Retreat, Alibaug
Food was not good, not cooked properly..
Not maintained bad service..
They must update there hotel must be clean.
Food cost is not worth of. Washrooms not clean, Lights are very dim, Breakfast was ok, food service very slow, Got very bad experience
Dear Guest,
We highly apologize for this experience & would like to inform that the issues
have been addressed.
We are extremely sorry that you had an unpleasant stay experience at your
resort.
Would like to inform that our services have been entirely revamped in order
to make sure that our guest do not face any kind of discontent during their
stay.
Regards,
Silvanus Forest Retreat, Alibaug
This resort is really a top notch choice for a weekend getaway or even longer ! Such a serene and beautiful place in the midst of nature...the cottages are so well maintained and the food was extra delicious and what completed this stay was the courteous and efficient staff and the owner himself attending to all the guests personally..catering to our needs..! Definitely a must visit place !
Dear Guest,
Thanks for sharing your prestige review with us.
We are delighted that we were able to serve you better service in all aspects.
Our property values put customer satisfaction as top priority & the guest like you make our job wonderful.
Looking Forward to host you again at the property.
Regards,
Silvanus Forest Retreat, Alibaug
