I stayed in this resort during weekend and there were many groups checked in the same time. No staff paid attention to us. Both beach and resort was no longer quite as it should be. My room were clean only for some minutes as later on I found a huge spider on the wall. It was a nightmare when waiting for the housekeeping to come and took the spider away. However they didn't come after my third call to the reception and the housekeeping. My friend had to manage to catch the spider and it was not a great experience absolutely, neither the feeling about this resort. The resort was fully booked therefore I had to stay in the same room with the fear of another huge spider would appear at night.
The next morning was another bad memory as the restaurant had a lot of flies. They had to cover the food with many mini flies nest to save the food from flies. A 5 stars resort did not have pancake, waffle for breakfast, this was unbelievable and a big disapointed. I could not eat other food as the quality seemed poor.
Nobody came to us for the spider case when I checked out. Even the check out service was bad. All in one I will not come back to this resort.
- Official Description (provided by the hotel):
- Built in 2004 within a ten hectare lush tropical garden on a three hundred metre long beach, the Pandanus Resort in Mui Ne has a large range of facilities and a variety of different accommodations, all designed to make your stay relaxing and enjoyable. Adjacent to the long, sandy beach is a huge free-form pool, surrounding an island covered with coconut palm trees. The buildings are designed to complement, not compete with the natural surroundings. The beach is serene and disturbed only by an occasional fisherman in a round pitch basket, or a wind and kite surfer. ... more less
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- Also Known As:
- Pandanus Hotel Mui Ne
- Pandanus Hotel Phan Thiet