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“Good while it lasted” 3 of 5 bubbles
Review of Gran Melia Golf Resort Puerto Rico

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Gran Melia Golf Resort Puerto Rico
Ranked #3 of 5 Hotels in Rio Grande
Raleigh, North Carolina
1 review
“Good while it lasted”
3 of 5 bubbles Reviewed 1 May 2012

My husband and I stayed at this resort for our anniversary. After reading all of the reviews i must say I was nervous. However after finally arriving at the resort after the 45 minute ride from the San Juan airport, i was presently surprised. The resort is beautiful and has a very relaxing atmosphere. The staff were also very friendly and everyone spoke english. We were completly caught off gaurd when after checking in the clerk asked for an additional $400 ( which they say is for incidentals). We had no idea they would charge $100 a night to our reservation. Be careful for those hidden fees. Everything is "charged to the room" and if you are not careful we could end up with a very expensive bill. Also the taxes are a whopping 23%.
Our room smelled of mildew and when I asked the bell man he said all the rooms smelled like that. After checking the vents, we found the filters were beyond filthy. Of course we called the front desk however no one ever came.
The food at the resturants is not the best and can be very expensive. the Asian resturant was the best and most reasonable.
I would have to agree the cafe in the middle of the pool is very slow. They even served a friend of ours wings that were still frozen in the center. They just replaced the order without so much as an apology.
Overall the grounds are breathtaking, the beach is okay for loudging but for the money, stay somewhere else.

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank no-listed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,354)
Date | Rating
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English first
Avon, CT
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 May 2012

My wife and I just returned from our 25th Anniversary staying at the resort and we totally enjoyed the resort for what it did offer. We arrived in San Juan and the only bump was a long wait at the car rental which we had never experienced in San Juan in other visits. Ok, move on to Rio Grande! The drive took about 35 minutes not the 15 to 20 minutes another reader wrote.

We arrived at Gran Melia and we thought we were at the wrong place because it was so elegant. We chose the self service parking, no problem with the $15.00 per day parking fee since we always travel and drive to places that are unique and off the beaten path. We have paid more for parking on site in New York, Las Vegas, Pebble Beach, La Jolla, etc., get my drift? I asked the very outgoing Concierge about off resort activities, restaurants and he was extremely informative. Great guy, I'm sorry I don't remember his name.

We had an e-request for a red level upgrade prior to arrival and this was not available, but we were upgraded to a junior suite with kitchen. When we arrived to our room we realized it did not have a patio, so everything was enclosed, no way to get outside unless you went through the front door. I went to the front desk and they gave us a second floor room with a patio! No musty odors, but, it is 80% humidity there. Codos to the management staff for their wonderful training on being so accommodating. I must reiterate how the staff is friendly, on every turn, the Gran Melia team was there to ask if you needed anything, or give you a ride on the cart.

So, it's a little away from Old San Juan, but we wanted the island feel and went to off resort places. You must explore the beautiful El Yunque National Park forest for hiking, beautiful water falls, unbelievable views of Puerto Rico from 3500 feet up on Mt Britton. It was an amazing adventure and bring a bathing suit too and go to La Mina Falls, it's worth it and free! Brings lots of bottled water because the climb is long and steep, the path is not rocky, it is paved to the top of El Yunque. Stop at El Porto at the entrance to El Yunque, it's a must.

The kiosks at Luguillo Beach offer great local cuisine. The many little restaurants have a diverse selection for every taste and its only about 15 minutes from Gran Melia. All the directions are dicated by how many traffic lights you must pass through and they are prettty accurate! Hacienda Carabali has a great restaurant, outragous skirt steak, and has horse back riding, and a lot of family activities.

The resort is beautiful. The pool is huge and you get the typical party'ers around the swim up bar, but the beach is nice, not the soft white sand of Anguilla or St Maarten, but it's a beach, and has an ocean, and it's clean, and it has it's own beauty. Puerto Rico was founded on rock, so it's rocky! Enjoy the views and the elements. Take a beach chair or two and watch the palms sway because there is always a tropical breeze on this side of the island.

I played the Trump International and Champions Golf courses and found them in a great condition, not crowded, avoid the 10:00-11:00 tee times. I tee'd it up at 9:45 went off the back side and was a finished by 1:15. The golf staff looks after you if you are a single. I must say the course is immaculate, great greens, a pleasure to play, a good challenge for my 5 hdcp. Really enjoyed the course.

We had dinner at Pasion twice and the Asian Bistro. Pasion is for local Puerto Rican cuisine, Asian Bistro has sushi, but we did have Latin infused egg rolls and sushi and very tender tuna. Pasion had the best skirt steak stuffed Mofungo that I have ever had, too bad it was on our last day. Chef Myrta does a great job with her staff, the best we encountered on our entire dining experience and we especially enjoyed our server Miramee, they always filled our water glasses and wine glasses!

Disappointments: The resort is run like a cruise ship. They do not allow any food or beverage of any kind inside the resort, so if you buy wine, beer, food, water, etc., you will be told by security guards stationed around the resort at certain entrances that you may not bring them to your room. I've been to high end resorts, hotels, motels, and have never encountered this before. NO COOLERS! The resort has the friendliest staff and they are always asking if they can help in any way, but I feel sorry for the security guards that have to tell happy guests to leave their just bought beer, water, breakfast cereal or whatever in the car!

We loved the resort.......BUT, would we go back back? Probably not, because of this. We like off resort things to do and to be held ransom to only buying resort food and drinks is a tributing factor to not go back. We spent a lot of $$$$ there and had to sneak things in.

P.S. (We did sneak wine and beer and a cooler in and it was like Mission Impossible...very cool place though!)




  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Dojaxu76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariana R, E-Guest Experience at Gran Melia Golf Resort Puerto Rico, responded to this review, 2 May 2012
Dear Dojaxu76,

Thanks you very much for your review. We are happy to know that you enjoyed our resort, since the moment you arrived until the moment you left the Resort.
We are pretty sure that our staff made you had a great experience with us.

We would love to welcome you back to our Resort.

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ellisville, Missouri
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 30 April 2012

The resort is beautiful and the staff absolutely wonderful. The only downside was our room as a bit disappointing -- the furniture was rather worn, several light bulbs were out in our room, and a very squeaky ceiling fan. The benefit was that I spent 90% of my time enjoying the beautiful grounds and pool. The lobby has expansive porticos and lounge areas. Very comfy and luxurious. Beach is small and mildy rocky compared to other resorts I have stayed at in the area (Rio Grande).

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Suzanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clifton, New Jersey, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 30 April 2012

Overall, the grounds and buildings are outstanding. Really beautiful main building, huge pool, nice bungalows and the rooms are huge. The bathrooms, bed, and general furnishings were very nice. The private beach was also very nice and generally pretty empty, which is great.

The service was very spotty. Some of the waiters, drivers, etc were very helpful, nice, and attentive, and others were absolutely awful and did not seem to care. The food choices are a bit mediocre and the $21 resort fee and $15 per night parking fee was a bit outrageous but we knew that going in.

In general I was happy with it for the price, but there are definitely ways to improve. Probably would be better as an all inclusive place as well.

  • Stayed April 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Oliver K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nashville, tn
1 review
5 of 5 bubbles Reviewed 28 April 2012

My husband and I just returned from our honeymoon at the Gran Melia in Puerto Rico. It was fantastic!!! The resort is beautitul, the staff is friendly and courteous and the room was really nice. I was concerned because some of the reviews weren't very favorable, bu we had a great experience.

The only complaint we have is that the resort isn't close to anything. The setting is perfect for a honeymoon, but I definitely wouldn't recommend who wants to hang out or party.

Room Tip: We stayed in the Jr. Garden Suite and it was quiet and close to the front of the property.
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sonia n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gran Melia Golf Resort Puerto Rico

Property: Gran Melia Golf Resort Puerto Rico
Address: 200 Coco Beach Blvd. | Highway 955-I, Rio Grande 00745, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Rio Grande
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Rio Grande
#3 Luxury Hotel in Rio Grande
#3 On the Beach Hotel in Rio Grande
#3 Spa Hotel in Rio Grande
Price range (per night): ₹ 8,431 - ₹ 22,418
Hotel Class:4 star — Gran Melia Golf Resort Puerto Rico 4*
Number of rooms: 486
Official Description (provided by the hotel):
With an idyllic location on Puerto Rico's northeastern coast in Coco Beach, Rio Grande, Gran Melia Puerto Rico brings the privacy and exclusivity you deserve and allows you the opportunity to escape from the rest of the world. From the moment you step inside this tropical oasis, you will be enveloped by the beauty and grandeur of Gran Melia Puerto Rico. Boasting a world-class YHI spa, the nearby Trump International Golf Club and the best pool on the island with four integrated whirlpools, Gran Melia Puerto Rico is the place to live the true resort experience in Puerto Rico. ... more   less 
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Also Known As:
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Gran Melia Rio Grande
Sol Melia Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Rio Grande

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