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“Fantastic stay at Exchange Cottage!!”
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Very good
20 reviews
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Overview
Cottage -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Warkworth, Amble, Northumberland, England

Reviews from our community

Very good - based on 20 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Donna W
Nottinghamshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic stay at Exchange Cottage!!”
Reviewed 8 September 2017 for a stay in September 2017

We enjoyed a lovely family break at Exchange Cottage . The Cottage is lovely and cosy,great fenced garden , private parking space , fantastic location .The pretty Village of Warkworth is on the doorstep .Very dog friendly pubs , lots of walks from the door . The beautiful beach is in walking distance .John at Cosy Retreats is very professional and helpful . We enjoyed it so much that we are already planning a return visit next year .

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Sep 2017
Thanks for the kind words Donna, so pleased you enjoyed your stay with us! You're welcome again anytime :) John, cosy-retreats.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michelle...
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Disappointed”
Reviewed 1 September 2017 for a stay in August 2017
5
people found this review helpful

Warkworth village is stunning,the amenities are fantastic! Masons Arms a must visit for fabulous food, friendly staff,a lovely traditional english pub. Warkworth beach is only 15mins walk away,clean sand,beautiful sea, a little piece of heaven. Unfortunately I am not as enthusiastic about Exchange Cottage. First impressions count,the front door is peeling and tatty (needs sanding/painting) all of the windows are unsafe, not secure, a burglars paradise. You aren't allowed to check in until 4pm due to housekeeping/cleaning, it was very evident that this hadn't been done (dust, cobwebs) We weren't told NOT to use the oven, there was a fault with the element which tripped the whole electricity supply.
Mattresses need replacing too soft/hard. All in all the photographs used to promote the cottage are outdated/edited to show it in a better light than what it actually is....

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 Sep 2017
So sorry you didn't enjoy your stay in our cottage Michelle. You're quite right about the front door and the paintwork on the window frames - it's very shabby indeed. The windows and doors will all be fully replaced in a few weeks time, which we're really exited about as we're always looking to improve the cottage as much as we can as and when funds allow. However, stating that our cottage is a burglars' paradise is outrageous. We've had a total of zero burglaries at Exchange Cottage and long may that continue...your comments are not only unwelcome and untrue, they are libellous.

I'm sorry you found some dust, cobwebs etc...that should never be the case and is something we can rectify right away. But little evidence that any cleaning had been done? Really?

I'm delighted to say the oven is now fixed, which solves the mystery of the fuse tripping.

Matresses will always divide opinion, as some people prefer them firm and others like them a little softer...and as you said they were "too soft/hard", I'm not entirely certain what your complaint is.

Finally, our photographs are not particualrly outdated and they are most certainly not edited. They were shot in late 2015 and I would say the only major difference between then and now is that we've replaced the sofas inside and all the iron guttering/down pipes and rotten wooden fascias outside - other than that, it's exactly as it was.

Thanks again for the feedback. John, cosy-retreats.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
malder75
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Relaxing family stay in a well maintained cottage. When can we come back???”
Reviewed 16 July 2017 for a stay in June 2017
3
people found this review helpful

I'm not one for normally writing reviews. A few words in a guest book is normally my limit but after our stay at Exchange Cottage I felt I had to pass on our experience to others looking for somewhere to stay in Northumberland.

We have holidayed in many cottages in Northumberland over the last few years with our 2 young children (and the two dog). I have to say that Exchange Cottage has been our favourite to date.

The weather wasn't kind to us on our visit and we had three days of being confined to the cottage due to the rain. Thank goodness the cottage is so spacious giving the kids room to play. In between the showers, the enclosed well maintained garden was a god-send allowing us to let the kids and the dogs run around outside, content in the knowledge that they were safe.

When the weather did allow us to venture further afield, we explored the town itself, which has many family (and dog) friendly places to visit, eat and drink. In particular the food at the Mason's Arms was outstanding! We also explored the local area and were delighted with how much there was to do within walking distance. The last thing I want to do on a holiday is have to drive every day!

The Cottage itself was perfect. Immaculately clean on arrival - it's the first cottage we have visited where my wife hasn't decided to clean the kitchen, oven and sink before using them! Bedrooms were cosy with comfy beds and a very handy ensuite (ideal to have 2 bathrooms when you have little ones!). With having young children we spent most of our evenings in the cottage and can testify that the sofas are extremely comfortable, so much so that an afternoon nap on them became a regular occurrence.

All in all, a fantastically well maintained cottage with everything you could possibly need to enjoy a relaxing holiday in a lovely part of the country. Looking forward to re-booking for the Autumn or early Spring!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Jul 2017
So pleased you enjoyed your stay and thanks for taking the time to leave feedback. I knew those new sofas would be a hit! John, cosy-retreats.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sally M
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“What a great find!”
Reviewed 13 July 2017 for a stay in June 2017
2
people found this review helpful

We've had a fabulous stay at Exchange Cottage and couldn't have asked for a more perfect base for exploring the beautiful Northumberland coast.

The bungalow style accommodation and fenced garden provided a hassle free and safe environment for our energetic 18 month old!

The cottage was equipped with everything we needed for our stay. However if you decided to eat out, a short walk takes you to the local village where there is a great choice of eateries pretty much on your doorstep.

Thank you Cosy Retreats for looking after us so well. We will definitely return!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Jul 2017
Sally, you're very welcome and do come and see us again soon! Very kind of you to leave such lovely feedback and we're delighted you enjoyed your stay :) John, cosy-retreats.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Porschegi...
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location”
Reviewed 10 July 2017 for a stay in June 2017
2
people found this review helpful

Nice and spacious -everything you need in a well equipped kitchen .... well located to see all the sights and a stone throw way from the river /sea

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Jul 2017
Thanks for taking the time to leave feedback...really pleased you enjoyed your stay with us. Hope you can come again soon! John, cosy-retreats.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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