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“You get what you pay”
Review of Wizz Air


Reviewed 20 October 2017

I travel a lot with WizzAir and i think that grosso modo, WizzAir is a good cheap airline, mainly, you get what you pay for, so don't expect anything luxurious. Definately, some rules are too rough or there's room for better services... In the future they should think of
a better custom loyalty program, also, they could launch more new routes, especially to sunny destinations where interest is very high (and they should keep those flights even off-season in may or octomber). Overall I would recommend choosing WizzAir, it's a good deal.

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    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank azIIIza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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489 - 493 of 5,797 reviews

Reviewed 20 October 2017

Three hours delay. None was explaining what was the issue. One passenger was going to ask the flight attendant what was going on; the answer: "I don't have time to explain to every single passenger what's going on". The company didn't provide any compensation, nor meal, drink or snack for the delay.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Piergiorgio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017

I fly regularly to Warsaw and the options were either a direct flight with LOT, which is a ripoff (400 Eur+ for a return flight during the week) or to fly via Vienna or Germany which is taking much longer.The Wizzair direct flight Bucharest-Warsaw was very convenient, plane was on time, i booked seats online and the cost was around 120 Eur. The only inconvenient is the hour of the flight which did not allow me to fly in the early morning. But even so, with paying one extra night at a hotel in Warsaw, i was better off versus the 430 Eur cost that LOT was offering...Overall a very good experience with Wizzair, much much better than the LOT flight which has a smaller and older plane, nothing complimentary to eat or drink although they charge you as per a transatlantic flight. I would be happy to see LOT loses all Bucharest customers due to their shameful pricing and quality of service policy.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Florin_Petrescu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017

An extremely rude, unprofessional and uncaring airline. Staff at Debrecen Airport completely unsympathetic to our plight for considerate treatment on informing them that we could not check in online due to Wizz Air's website problems. Our party consisted of 3 people and we each were gouged HUF 9450. This is an exorbitant penalty for no fault of our own. Our complaint and request for refund/reduction of the fee charged was met with deaf ears and we were simply brushed off. Would never again fly with this airline. Nearly managed to destroy our holiday mood with the gouging.

    • Customer service (e.g. attitude, care, helpfulness)
    • Value for money
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2  Thank 31traveler123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017

I always use this airline for Flying to/from Budapest. Yes, is a cheap airline with "strong" rules. Is you don't read everything and take care about EVERYTHING is a expensive cheap airline, but if you have care, follow ITS rules, it could be a nice option. The airplanes are very clean, new and the people is nice if you are nice,

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank hgonzale3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC