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“Great fkight”
Review of Virgin Atlantic Airways


Reviewed 20 January 2018 via mobile

We thought this flight was excellent and for such a long journey we were very well looked after. Yes there were a number of stag and hens on board but they were well behaved and well managed by the crew. The crew were superb throughout and were very personable attentive and polite. They kept us well fed and watered but they did run out of certain spirits. Overall a good experience!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
2  Thank simonjgiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,095 - 3,099 of 9,733 reviews

Reviewed 20 January 2018

Decided to try Virgin instead of BA. Found them very good. With the exception of one snippy flight attendant, the staff were lovely. Food OK. good choices.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank magsnags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2018

This was the worst flight I have ever been on and never will I fly by Virgin Atlantic again. The seats were like boards - you just couldn't get comfortable at all and despite paying extra for leg room sleeping was near impossible. The toilets were dirty and had no facilities for washing or drying hands (everything was empty) and the food was the worst I've ever seen. It wasn't edible and it was dire - angel delight for desert Urgh!!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
5  Thank Jenny0053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2018

Virgin is our airline of choice and they never fail to please. Food and beverages are more or less constant throughout the flight, nothing is ever too much trouble and the cabin crew work so hard.

Having flown long haul Several times in the last 12 months, the menu could do with changing.

On our return flight there was a problem with our original plane which was swapped for a much older craft that really had seen better days.

2  Thank part-timer01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2018

checked in the night before our flight and dropped off our luggage, great. We love the extra luggage allowance you get in premium 23kg x2 per person!
We didn't realise, but we were able to go through hand baggage check in as a priority, which really speeded things along.

The staff were great and drinks forthcoming. Leg room was good and foot rests great. As always, on the return (night flight) not quite as good but still better than other airlines. My husband had a package of night socks, ear plugs, etc... when I mentioned this to the air staff, it appeared that this was not the norm and left by mistake. Disappointing as the ear plugs would have come in handy (|loudest snorer ever|)

All in all very good experience.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank ali1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC