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“Not that bad”
Review of United Airlines


Reviewed 4 weeks ago

Edinburgh/Newark/San Diego.better than expected having read the reviews. Very helpful wheelchair assistance everywhere. Friendly helpful check in lady at San Diego. In fact all staff were friendly and helpful including the cabin crews. Adequate legroom on plane and food OK.

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank arzan123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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713 - 717 of 37,990 reviews

Reviewed 4 weeks ago

First time flying on united airlines and was very pleasantly surprised! The meals and snacks were very good and staff all nice. Flight times were great and only one half hour delay coming back. Overall would recommend.

Date of travel: December 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Sally F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This is a very nice airline with professional staff from the front check-in to arrival. The plane is very comfortable.

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Cindyrella747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I flew from Louisiana to Austin (layover in Houston). We waited over 1.5 hours on the runway for a 30 minute flight with no offer of water, no internet, and rude service for a 30 minute flight. :( I have come to really dislike flying United, but it was a necessary evil for this flight.

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank SBrentTippen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Left on time and neither flight was overbooked. Uneventful. Flew into LV via SFO, and gates were close to one another. LV to Seattle was direct and only half full.

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank mattheww765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC