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“One of the worth business cabins, grossly over priced”
Review of United Airlines


Reviewed 3 weeks ago

The flight is direct with a nice late morning departure time; but other than that, United has the most overpriced business class and offers one of the poorest services. Compare with other business classes, especially the ones from Asian countries,
United planes are not as modern. In flight amenities are not as up-to-date, meals are not tasty. The worst part is the flight

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Passenger589793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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518 - 522 of 35,299 reviews

Reviewed 3 weeks ago

Great way to get back from PVG to EWR non stop.
As a Gold member - the check in process is smooth access to the lounge good seating
service is just normal. Food quality is adequate for a flight
Overall good experience

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank TripRelator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I normally travel United when in the US. It seems to work for me. For NZers the AirNZ and United Terminals seem to be the same.

Try and get the front of plane in economy if you want extra leg room. My comment below is based on front of plane

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank christine1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Although this is a 9 hour flight the flight attendants were good and the trip was as good as could be expected. I would suggest you purchase your food before you get on the plane, You don't get much for $10 it stays in the food warmers too long!!

Date of travel: August 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Cruiser445335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Even though its great to fly out of a small airport, you must check in your bags at least 45 minutes before boarding or the computers shut down and they can't take it. I was 4 minutes late and had to stay a day more.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank OnAir42029946484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC