Getting to the airport with plenty of time to check bags but there is already a massive line. As more people arrive people start cutting everywhere and there is no accountability from the employees. When we get to the gate they ask for volunteers to take a later flight for 1000 dollar voucher. I volunteer with a few others but then they call everyone who volunteered to delay to board the plane. They also let all 10 standby passengers on and there are still several open rows. No idea why they went through that entire hassle. the flight was nowhere near full. On the plane it was ok. Leg room was nice for economy plus. The seats themselves were awful. Felt like sitting in a plastic stadium seat. Crew was good. The plane was a 24 year old a320. Don't know if that was why the seats were awful. The 737 we took on the second leg of there flight had much better seats.