From the time we arrived the service was good, we checked our bags in at the counter and received our tickets threw a kiosk they have at the desk now. Only thing about that is that you have to use a credit card. The TSA check point went very fast no long waiting to get threw, did not have to take off shoes. Flight pretty much left on time. Only drawback on the plane is for tall people such as my husband who had just enough leg room. Im short so it was fine. Service was nice, we arrived early to our destination. Very polite crew members. Very quiet flight.