Plane trouble caused a downsizing of our United aircraft on a connection from Washington Dulles to Syracuse, NY. United didn't have enough seating available and we were able to get a $3,500 travel voucher each, overnight accommodations and meal vouchers and got on a flight to Syracuse the next afternoon (we chose that time). I can't say enough about the outstanding way we were treated and the kindness, concern and professionalism the gate personnel displayed. Too often it's the negative things about airlines that make the news. United, you did a great service for my wife and I and we appreciate it.