This airline deserves no stars. Small seats cramped planes. Poor service. They nickle and dime you over personal item/carry-on and charge big $$ $80 if you have a extra large pocketbook it's now a carry-on. Rude, uncaring customer service.....They changed gates last night after being checked in & waiting at gate listed on the boarding pass & on the boards. When I asked about flight, there was not enough time to get to the new gate and customer service could care less. They would not help in any way. They were obnoxiously uncaring & rude. The original gate continued to be listed for the flight. I truly believe Spirit changes times of departure and gates last minute so they can extort extra money out of consumers, and also leave passengers behind when they overbook claiming it's the passengers fault so they keep all your$$. Truly despicable.