The staff was great, the captain was hysterical. He actually came out and talked to us and made all kinds of jokes. The only thing with Spirit you need to watch out for is their "Bare Fare" price. While it is cheaper than other airlines, you have to pay for your seats, for your luggage, for check in if you use a real person at the airport. Best way to go is one carry on if you can swing it. You even have to pay for water and soda! The very attractive thing about Spirit is you can finance your flight which is wonderful.