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“Love the perks”
Review of Southwest Airlines


Reviewed 4 weeks ago

SW isnt the most luxurious flying experience but they do offer a lot which is why I exclusively fly SW domestically. Since I fly with my kids SW is the only way to fly. I get to board after the A group which gives me ample time to board and sit my whole family together without having to worry about seats. If you bring your own device (phone, laptop ipad etc) you have a ton to watch for free. Good Economy Flying Experience,
Oh and did i mention the best perk of all. 2 FREE BAGS.
Never change SW your customer friendly practices are whats bringing me and many like me back again and again.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank MDrills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,563 - 1,567 of 32,208 reviews

Reviewed 4 weeks ago

Once again, Southwest Airlines provided a good flight. The flight was delayed getting out of Rochester, ( waiting for luggage from another flight) but made up a little time in the air.
Flight attendants were friendly and provided good service. I always look to book SW when I can.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I Love this Airline - they are consistent and I don't have to worry about bag fees or anything else. Prompt, courteous service every single time!

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank j0hnnyd1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Southwest is NEVER a let down. Always consistent and friendly service. Our flight was on time and the flight staff was welcoming as usual. Flight check in and bag service was quick and painless. Southwest is always my first choice when flying anywhere.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

SW is nearly always safe., on time, and generally better than the other, more established airlines, many of whom have gone out of business. Really, TWA, PANAM, EASTERN, and many others were essentially identical and along came little upstart Southwest and ate their lunch. You can see the difference today in the morale of the airline employees. Hardly ever a sour face, or nasty disposition. They try hard to make air travel relatively fun which can be a tall order considering the otherwise dreadful experience with TSA and other customer annoyances ubiquitous.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC